I have purchased reliance net connection, data card number is 7428793812 (Relationship No. : 500002079429) last year and since then I was facing the problem of frequent disconnection. I stop using it within 3 months and also made my repeated complains to the customer care to solve this problem. They assured me that they would send the technical person but nobody had turned up till the date.They are sending me the bill every month even if I am not using this connection. Earlier I have paid few bills even if I have not used it. I have visited the reliance outlet of Nehru Place to submit my datacard and stop my connection but they refused to do this and asked me to pay the unused rental of my connection. They started harrassing by calling me to pay the bill. One of the executive even suggest me that as I am receiving the unused bills, they will waive the dues and suggest for a flexible plan. And suddenly last week I got a legal notice that I have to pay remaining balance of Rs 1998.34/-. Please suggest me what should be my next action.
Jayanta K. Mistri
+91 9999 00 6414