My Internet has not been working since 18-Aug-2011. To this effect a complaint was logged on 20-Aug-2011, the issue seemed to have been resolved on 8-Aug-2011, when my internet started working, but was only operational for 30-35 minutes. Then I again registered a complaint on 8-Aug-2011 followed by a complaint on 14-Sep-2011.

For all the complaints I have received a response saying the issue will be resolved within 24 hrs, after which I was promised resolution ASAP. Periods in the range of 20 days do not come under ASAP resolutions.

Below are the complaint numbers along with the Dates on which the complaint was raised:-

COMPLAINT NUMBER DATE
11140430608 20-Aug-2011
161102172 8-Sep-2011
161609359 14-Sep-2011

In all I have not been able to use the services as promised to me for more than 28 days in a period of 30 days:-

Complaint Logged Date Complaint Resolved Date Period
20-Aug-2011 8-Sep-2011 20 Days
8-Sep-2011 12-Sep-2011 4 Days
14-Sep-2011 Not Resolved Yet Still awaiting resolution


Name: - Harsh Vardhan
Reliance Subscriber Id: - 230343210703
Reliance Landline Tel Number: - 020-30421480

I am very thankfull to Reliance for their wonderfull service.

Thanks
Harsh Vardhan
malikharsh1000@hotmail.com