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tata docomo/tata photon

This is a discussion on tata docomo/tata photon within the Internet Services forums, part of the Consumer Forums category; whatever the name is what do we customers do...............are they treating us as useless persons.They do whatever they want to ...

  1. #1
    Junior Member
    Join Date
    Dec 2011
    Posts
    4

    Thumbs down tata docomo/tata photon

    whatever the name is what do we customers do...............are they treating us as useless persons.They do whatever they want to do and we have to run according to them.I have been using tata photon plus for last two months now bearing the number 9207067431.I did not recieve the bill before due date 10-01-2012 and my connection got over on 25-12-2012 and again this month due date is 10-02-2012 and they have barred the services on 26-01-2012 and now the offices are closed here becoz first it was holiday on 26th january,27 jan holiday due to SARASWATI PUJA here in ASSAM and now 28th january its sunday .SO now as consumer i bear the loss last month for three days and now for four days again i have to pay for 7 days without using the facilities.Why do we bear this,what mistake is ours is it that we are using your facilities and you think u can do anything with our money,emotions,time............and when we call at customer care they are busy transfering calls and later line gets disconnected.Who is going to help us and whoi is going to bear the loss suffered by me now i want u to deduct the seven days extra money i paid from my bill and i will pay the bill else there is no use in paying for the services not used by me.Waiting for ur response.

  2. #2
    Junior Member
    Join Date
    Dec 2011
    Posts
    4

    Thumbs down reliance communication

    for last 11 months i have been making complains at customer care and office of reliance outlet and recently also on 13-01-2012 i got sms saying your sr no.170002094.....have been processed.Actually i get my money deducted twice for sms services once 39 and then 19,and in ASSAM 19 rupees pack have been out of services from feb,2011 but i get my money deducted why who is going to bear this forever how can there be such default so long now from 27-01-2012 i m charged much for the calls although i have had activating 1p ser 1 sec for last one year ..................what a hopeless service is this provided by the communication....One thing is sure all these companies have poor management and default computers ans system at there outlets and we customers bear the loss and they never respond to our problems.THIS IS THE CORRUPTION WHICH INDIA IS FACING BCOZ THESE COMPANIES ARE COMPLETELY FRAUD

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