I am running an authorised service center of samsung mobiles situated at lalchowk anantnag kashmir...I Live 4kms away from my office..When tata indicom started its services of photon plus.i took a connection of tata photon and it provided a good speed as promised of 3 mbps at my office..I got back home and as my work is online work so i rely on internet more than anything else..i checked and it gave me a speed of 256 kbps which is a joke...I visited tata offices many times regarding the issue where i was told that photon plus high speed is nt available outside 2kms from main city(office)..and was asured that the tower lying aside our home has not been equipped with a device to allow fast internet and will be done soon....So i as having no other option started to leave my family and take a room for rent to stay so as to get my work done.. now it has been a year i am staying in a rented room and staying away from my family just 3kms apart...I pay 1100 rent of my photon connection per month and to work i have to stay on rent.leaving me pyschologically depressed becoz of the seperation of family as i couodnt stay there as i have to reply a lot of mails and download the content from our support area...I want a compensation of this fatigue and want my right of being there permenent customer...if it would have worked at my home as promised i would have been a happy man and could have earned more than 10 lacs in the time i use to cook and make all the stuff i had to do at my rented room and why i stood there becoz of the false service from tata indicom....i want compensation and punishment to the tata indicom...

Originally Posted by mobilestore786

I am running an authorised service center of samsung mobiles situated at lalchowk anantnag kashmir...I Live 4kms away from my office..When tata indicom started its services of photon plus.i took a connection of tata photon and it provided a good speed as promised of 3 mbps at my office..I got back home and as my work is online work so i rely on internet more than anything else..i checked and it gave me a speed of 256 kbps which is a joke...I visited tata offices many times regarding the issue where i was told that photon plus high speed is nt available outside 2kms from main city(office)..and was asured that the tower lying aside our home has not been equipped with a device to allow fast internet and will be done soon....So i as having no other option started to leave my family and take a room for rent to stay so as to get my work done.. now it has been a year i am staying in a rented room and staying away from my family just 3kms apart...I pay 1100 rent of my photon connection per month and to work i have to stay on rent.leaving me pyschologically depressed becoz of the seperation of family as i couodnt stay there as i have to reply a lot of mails and download the content from our support area...I want a compensation of this fatigue and want my right of being there permenent customer...if it would have worked at my home as promised i would have been a happy man and could have earned more than 10 lacs in the time i use to cook and make all the stuff i had to do at my rented room and why i stood there becoz of the false service from tata indicom....i want compensation and punishment to the tata indicom...

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata connection details, e-mail id and your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.