This is Venkata Ramana Valluri,Tata wireless internet number : 9246456920. I'm Tata Indicom Postpaid Customer from last 4.6 years.On 7th Oct'11, I went to nearest tata indicome nearest store in GUNTUR to migrate my connection from post paid to prepaid.But your customer executive told me to come tomorrow. again I went early morning on 8th Oct'11. But your customer excecutive talking very rude and telling, the people who will handle this migration is not available. Then again I have waited for another hour. Initially she told me post paid to prepaid migration is ot possible. Then she took me around Rs.1400 to do this migration including 2 months rental (Rs.750). I'm wondering that why she took Rs.1400. Til today this migration did not happned.I'm unhappy your executives services.

Specially I'm very serious about your executive attitude (The person who took Rs. 1400 towards outstanding and migration fees , dated:08/10/11, bill number:36435533). She is reckless about very old Customer. I'm totally Unhappy with her behaviour and service. Pls investigate about this girl. I need apolozies from her, Dont want to repeat the same thing to another customer.

I have raised a SR over internet regarding the same thing on 21/09/2011 with SR number : 355220, Till today there is no proper response on this..

Originally Posted by VV Ramana

This is Venkata Ramana Valluri,Tata wireless internet number : 9246456920. I'm Tata Indicom Postpaid Customer from last 4.6 years.On 7th Oct'11, I went to nearest tata indicome nearest store in GUNTUR to migrate my connection from post paid to prepaid.But your customer executive told me to come tomorrow. again I went early morning on 8th Oct'11. But your customer excecutive talking very rude and telling, the people who will handle this migration is not available. Then again I have waited for another hour. Initially she told me post paid to prepaid migration is ot possible. Then she took me around Rs.1400 to do this migration including 2 months rental (Rs.750). I'm wondering that why she took Rs.1400. Til today this migration did not happned.I'm unhappy your executives services.

Specially I'm very serious about your executive attitude (The person who took Rs. 1400 towards outstanding and migration fees , dated:08/10/11, bill number:36435533). She is reckless about very old Customer. I'm totally Unhappy with her behaviour and service. Pls investigate about this girl. I need apolozies from her, Dont want to repeat the same thing to another customer.

I have raised a SR over internet regarding the same thing on 21/09/2011 with SR number : 355220, Till today there is no proper response on this..

Dear Mr. Venkata Ramana,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Indicom.