Its really fraud. I am really upset and make up my mind to disconnect this service and went to tata photon gallery they said demand another Rs. 1000 for disconnection. My usage are not so much. I have all proofs but they even not to listen. Total amount paid is Rs.2606 and I disconnected that service . After two weeks again service started without any information and again they sent bill of Rs.398. Its really Irritating and I am in really upset due to this kind of torture from TATA service. I want back my money which I paid to TATA photon of Rs.2606 without using internet sevice.

Originally Posted by sai782

Its really fraud. I am really upset and make up my mind to disconnect this service and went to tata photon gallery they said demand another Rs. 1000 for disconnection. My usage are not so much. I have all proofs but they even not to listen. Total amount paid is Rs.2606 and I disconnected that service . After two weeks again service started without any information and again they sent bill of Rs.398. Its really Irritating and I am in really upset due to this kind of torture from TATA service. I want back my money which I paid to TATA photon of Rs.2606 without using internet sevice.

Dear Mr. Sai,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.