Fake Tikona broadband services
I am a resident of BTM and would like to warn namma Bangaloreans that please do not ever subsribe for TIKONA WiBro Internet services.
I got this connection last saturday 14 Jan 2012 .Their guy demonstration guy Chetan came and installed the network .I was happy with thme and immediately paid the money .
On tuesday 17 jan 2012 their guys came home and installed Tikona network.
He showed me speed of 2 MBPS initally that is actually fake . 2 Mbps is same as 200 kbps in TIKONA's (sub)standards. I am so much pained and feel wasted that I decided to cancel the connection. But the moment you call contact center and tell them you want to cancel and disconnect the Tikona connection, they hang up.
They keep on telling we will get back to you and nobody gets back to you .
Tikona's Advanced TechSupport on the phone is located in Mumbai and the Advanced Support they provide is same as arranging a tehcnician to come home. That's what they call advanced technical support.
The local tehcnician is least technically skilled, just known how to align the NANO device to face the nearest access point, and thats it.
Another scam in Tikona is speedtest.tikona.in. This shows the speed you get when connected to Tikona Wibro connection.
If TIKONA is reading. I want some one to come and cancel my connection. I can fill the post with another 100 pages worth content purely based on the issues, pains and trauma dealing with customercare .
I havent even used your netwrok please send some guys to collect your modem etc .
And also refund my 1500 rs .
I am going to sit everyday on this post and write complains about your fake network
If this is not done this week . I have friends in bangalore mirror . Will put this information to them and soon bring out in the local newspapers about your fake network.