Sir/Mam,
I am using Tikona Internet services. As i am finding 'no usage' as present i wanted to disconnect the Tikona internet connection.
I tried calling there Toll-Free customer care number. i guess it should not be called 'customer-care' as there is not a single help out there available. 100's of calls i have made out of which only once your executive picked up and that too he replied i cant help you regarding disconnection. i asked him kindly transfer the line to appropriate department he replies sorry i am unable to do that. i don't understand what kind of services is this. (you can check in there call records if they think i am lying)
I am sure when billing time will come there services would become the most 'prompt' service.
i know i am being rude in my language but if someone is really irritated that's why using such language.
PLease Help me out. i want to get it disconnect in this month only.
Name: Anant Vyas
My User ID : 1104741194

I have sent an email to them also as a proof that i have already made them aware of the situation. I'l not be responsible for paying the next month's bill as i have already told about disconnection 15 days before.

Thanking You
Anant Vyas

Hi

Thank you for your mail,We have noted the details and the issue has been forwarded to the concerned department and would try to resolve this in 24- 48 business hours.


Regards
Tikona Services

Originally Posted by Anant

Sir/Mam,
I am using Tikona Internet services. As i am finding 'no usage' as present i wanted to disconnect the Tikona internet connection.
I tried calling there Toll-Free customer care number. i guess it should not be called 'customer-care' as there is not a single help out there available. 100's of calls i have made out of which only once your executive picked up and that too he replied i cant help you regarding disconnection. i asked him kindly transfer the line to appropriate department he replies sorry i am unable to do that. i don't understand what kind of services is this. (you can check in there call records if they think i am lying)
I am sure when billing time will come there services would become the most 'prompt' service.
i know i am being rude in my language but if someone is really irritated that's why using such language.
PLease Help me out. i want to get it disconnect in this month only.
Name: Anant Vyas
My User ID : 1104741194

I have sent an email to them also as a proof that i have already made them aware of the situation. I'l not be responsible for paying the next month's bill as i have already told about disconnection 15 days before.

Thanking You
Anant Vyas

Hi guys, I am Vishal from New Delhi, I have been a Tikona customer for almost 9 months now. I really don’t understand why people keep flaming them online, I am very happy with their services and till date I have had no issues with the connectivity or the customer support. I really feel all these baseless rumors are being spread by their rivals to hit Tikona’s credibility in the market. I am a happy Tikona customer and whenever I say that, there are always people screaming foul play. But the reality is that I am happy that I went in for Tikona and it really doesn’t matter what others think.

Originally Posted by Anant

Sir/Mam,
I am using Tikona Internet services. As i am finding 'no usage' as present i wanted to disconnect the Tikona internet connection.
I tried calling there Toll-Free customer care number. i guess it should not be called 'customer-care' as there is not a single help out there available. 100's of calls i have made out of which only once your executive picked up and that too he replied i cant help you regarding disconnection. i asked him kindly transfer the line to appropriate department he replies sorry i am unable to do that. i don't understand what kind of services is this. (you can check in there call records if they think i am lying)
I am sure when billing time will come there services would become the most 'prompt' service.
i know i am being rude in my language but if someone is really irritated that's why using such language.
PLease Help me out. i want to get it disconnect in this month only.
Name: Anant Vyas
My User ID : 1104741194

I have sent an email to them also as a proof that i have already made them aware of the situation. I'l not be responsible for paying the next month's bill as i have already told about disconnection 15 days before.

Thanking You
Anant Vyas