Tikona broadband service in delhi worst, I never recommended tikona.
22nd November Tikona broadband installed in my home at first day internet working after that day there is no network. tikona engineer never resolve this problems. After 2 week I request to disconnect my connection and refund my money I called 1800-20-9427 multiple times but no one responded their customer care never received the disconnection call and keep customer on hold forever or drop the call instead

15th December I wrote to customercare@tikona.in regarding disconnect my connection and refund my money. But till date there is not proper response regarding my refund but their billing department generating monthly bill and no reply on mails

Ticket no. 1-2078521349
My account no.1104871820

This is the worst service which I have ever used were the Field Officers promised something and when the time you have any technical issues, the Technical Department informed you completely different things.

REFUND MY COMPLETE AMOUNT IMMEDIATELY.

Hi


We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our team has gone through the details, and as per update
There is usage of 417 MB in 14 Nov 2011 to 25 Nov 2011,
And 557 MB in 26 Nov to 25 Dec 2011, Hence Refund is not applicable to your account.
User Id:- 1104871820 , and Name:- BISHAN SINGH KATHAYAT
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you.


Regards,
Tikona Services

Originally Posted by bishan

Tikona broadband service in delhi worst, I never recommended tikona.
22nd November Tikona broadband installed in my home at first day internet working after that day there is no network. tikona engineer never resolve this problems. After 2 week I request to disconnect my connection and refund my money I called 1800-20-9427 multiple times but no one responded their customer care never received the disconnection call and keep customer on hold forever or drop the call instead

15th December I wrote to customercare@tikona.in regarding disconnect my connection and refund my money. But till date there is not proper response regarding my refund but their billing department generating monthly bill and no reply on mails

Ticket no. 1-2078521349
My account no.1104871820