This service provider is full of people who will promise you of fast service like 48 hrs deadline and assurance that you won't have to call again and i am extremely sorry about our previous 6 failing assurances within 12 days. Like every other company it takes the money beforehand and then the guys in their helpline guys register a wrong complaint. two days later they understood my problem and then assured me that within 48 hrs wifi will be installed in your home. I am writing here after 12 days and 7 complaints .. they even stopped replying to my emails. I think they are in a very festive mood but I am not paying them for making a fool of me.

With Regards
Ron_maxx

NB: Yes i am using tikona net to post this. Trace me. Block me. Eliminate me. I will be thankful.

Hi


We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:
1. User id:-
2. Registered contact number:-
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you

Email Us :-- tikona.services@gmail.com


Regards
Tikona Services

Originally Posted by ron_maxx

This service provider is full of people who will promise you of fast service like 48 hrs deadline and assurance that you won't have to call again and i am extremely sorry about our previous 6 failing assurances within 12 days. Like every other company it takes the money beforehand and then the guys in their helpline guys register a wrong complaint. two days later they understood my problem and then assured me that within 48 hrs wifi will be installed in your home. I am writing here after 12 days and 7 complaints .. they even stopped replying to my emails. I think they are in a very festive mood but I am not paying them for making a fool of me.

With Regards
Ron_maxx

NB: Yes i am using tikona net to post this. Trace me. Block me. Eliminate me. I will be thankful.

I appreciate your concern now.

This is my userid: 1104721772

Resolve the issue. I regret to say that your customer care is very inefficient and please explain them that making false promises does not give a good impression of a company as the customer is harassed beyond your conception. This is certainly not the way a business is done.

Ron_maxx

Hi


Thank you for your mail,We have noted the details and the issue has been forwarded to the concerned department and would try to resolve this in 24- 48 business hours.


Regards
Tikona Services

Originally Posted by ron_maxx

I appreciate your concern now.

This is my userid: 1104721772

Resolve the issue. I regret to say that your customer care is very inefficient and please explain them that making false promises does not give a good impression of a company as the customer is harassed beyond your conception. This is certainly not the way a business is done.

Ron_maxx

User Id: 1104369889
Mobile: 9052914555

I was unable to check the statistics of my data usage and requested this information to Vishal on Tikona care. Vishal assisted me to know this information adhoc for me and also confirmed the information about speed and best practices of login through Tikona.

Regards,
Vikram

Originally Posted by ron_maxx

This service provider is full of people who will promise you of fast service like 48 hrs deadline and assurance that you won't have to call again and i am extremely sorry about our previous 6 failing assurances within 12 days. Like every other company it takes the money beforehand and then the guys in their helpline guys register a wrong complaint. two days later they understood my problem and then assured me that within 48 hrs wifi will be installed in your home. I am writing here after 12 days and 7 complaints .. they even stopped replying to my emails. I think they are in a very festive mood but I am not paying them for making a fool of me.

With Regards
Ron_maxx

NB: Yes i am using tikona net to post this. Trace me. Block me. Eliminate me. I will be thankful.