Yahoo small business, providind websites is a big cheat, inspite of saying no to renewal, they have charged on my credit card.

I request the consumer forum to take an action against them immediately.

Thanks
vikram dhir

The control panel for Yahoo small business has options to disable auto renewal and you can also remove your cretid/debit card details from their data base yourself.

I fail to understand how Yahoo is responsible for your lack of understanding about how domain names business works.

Almost all domain registrars have similar auto renew thing as default and customers are expected to turn it off if they dont want to renew the domain.

Please find below the communication details with yahoo small business. Even now the amount was not returned to my bank account. How can I trace where the amount has gone.
Regards.
Joji Joseph
jojijoseph2005@yahoo.com

Hello Mr.Joji Joseph,

Thank you for writing to Yahoo! India Small Business.

As per your mail, we would like to inform you that during the
registrationthe amount has been rejected back to your account.

Further we request you to have a check with the bank.

Thank you again for contacting Yahoo! India Small Business.

For further assistance please reply to this email.

You can also call us at +91 92430 92430 (option 1) 8:30 A.M to 8:30 P.M,
Monday to Saturday.

Regards,
Salma. S
Customer Care Specialist
Yahoo! India Small Business Support

Unlimited Web Hosting Services | Domain Registration | Website Design - Yahoo! India Small Business



Original Message Follows:
-------------------------

Sir,

I am sorry to say that right from your marketing department to the
billing
department are to be reorganized. The reputation of Yahoo will be at
stake if
the services you offer are of this quality.

Regards.
Joji Joseph


________________________________
From: Yahoo! India Small Business <in-cs-ysb@cc.yahoo-inc.com>
To: Joji Joseph <jojijoseph2005@yahoo.com>
Sent: Sat, October 30, 2010 5:14:49 PM
Subject: Re: Fw: Payment success confirmation
(KMM103654493V39035L0KM)

Hello Mr.Joji Joseph,

Thank you for writing to Yahoo! India Small Business.

As per your mail, we would like to inform you that we have escalated
this issue to the billing department.

The reference number: 4109870

We will get back to you once we get an update from the billing
department.

Thank you again for contacting Yahoo! India Small Business.

For further assistance please reply to this email.

You can also call us at +91 92430 92430 (option 1) 8:30 A.M to 8:30 P.M,
Monday to Saturday.
Regards,
Salma. S
Customer Care Specialist
Yahoo! India Small Business Support

Unlimited Web Hosting Services | Domain Registration | Website Design - Yahoo! India Small Business


Original Message Follows:
-------------------------

Dear Sir / Madam,

This has reference to my yesterday's telephonic conversation with one of
your
executive. Accordingly please find attached herewith the scanned copy of
the
bank statement and I hope your billing department can make sure that the
amount
for a website (Rs. 3,307.90) has been transferred in favor of Yahoo on
23rd
September and it was not re-routed back.

I hope this will solve the issue and you will do the necessary to refund
my
amount.

With Regards.
Joji Joseph






________________________________
From: Yahoo! India Small Business <in-cs-ysb@cc.yahoo-inc.com>
To: Joji Joseph <jojijoseph2005@yahoo.com>
Sent: Wed, October 20, 2010 4:09:17 PM
Subject: Re: Fw: Payment success confirmation
(KMM103452221V71146L0KM)

Hello Mr.Joji Joseph,

Thank you for writing to Yahoo! India Small Business.

We understand that you have an issue with you're payments, but we would
like to inform you that we had a check with the billing and we did not
find and transaction is been settled for this domain, further we request
you to kindly contact the bank and have a check with the bank statement.

Thank you again for contacting Yahoo! India Small Business.

For further assistance please reply to this email.

You can also call us at +91 92430 92430 (option 1) 8:30 A.M to 8:30 P.M,
Monday to Saturday.
Regards,
Salma. S
Customer Care Specialist
Yahoo! India Small Business Support

Unlimited Web Hosting Services | Domain Registration | Website Design - Yahoo! India Small Business


Original Message Follows:
-------------------------

Dear Sir/ Madam,

Thank you for the reply but I regret to inform you that the amount was
rerouted
to my account till date.

Regards.
Joji Joseph




________________________________
From: Yahoo! India Small Business <in-cs-ysb@cc.yahoo-inc.com>
To: Joji Joseph <jojijoseph2005@yahoo.com>
Sent: Mon, September 27, 2010 3:11:49 PM
Subject: Re: Fw: Payment success confirmation
(KMM103014501V80491L0KM)

Hello Mr.Joji Joseph,

Thank you for writing to Yahoo! India Small Business.

We understand that you are facing issue with the payment and we would
like to inform you that as per our billing records, for the domain
"vmousephtrust.org" the transaction dated (23rd September 2010) was
rejected due to an nexpected system error. the amount has beeen rerouted
to your account which will be credited in 5-7 working days


Thank you again for contacting Yahoo! India Small Business.


For further assistance please reply to this email.

You can also call us at +91 92430 92430 (option 1) 8:30 A.M to 8:30 P.M,
Monday to Saturday.

Regards,
Salma. S
Customer Care Specialist
Yahoo! India Small Business Support

Unlimited Web Hosting Services | Domain Registration | Website Design - Yahoo! India Small Business








Original Message Follows:
-------------------------

Sir,

Reference to your letter I would like to inform you further that it was
not my
credit card but my debit card was used for the transaction as instructed
by the
person who contacted me. My account with The Federal Bank Ltd, Cochin
was
charged with Rs. 3,307.90. I have forwarded the confirmation received
from the
bank below. Also I checked with the bank and confirmed the matter.


Your executive(Rahul- No. 111) contacted me again and he said the amount
will be
refunded.

Should you need, I will forward my bank statement.
Please let me know the position.

Regards.
Joji Joseph






________________________________
From: Yahoo! India Small Business <in-cs-ysb@cc.yahoo-inc.com>
To: Joji Joseph <jojijoseph2005@yahoo.com>
Sent: Thu, September 23, 2010 6:47:41 PM
Subject: Re: Fw: Payment success confirmation (KMM102951394V47858L0KM)

Hello Mr.Joji Joseph,

Thank you for writing to Yahoo! India Small Business.

With regards to your mail,we would like to inform that the charges has
not been debited on your Credit card.The server tried to make a
transaction but it was rejected hence you were not charged.

For further assistance please reply or call +91 92430 92430 (option 1)
8:30 A.M to 8:30 P.M, Monday to Saturday.

Thank you again for contacting Yahoo! India Small Business.

Regards,
Customer Care
Yahoo! India Small Business Support
Unlimited Web Hosting Services | Domain Registration | Website Design - Yahoo! India Small Business

You must all know the very helpful telephonic search service, Click2Reach. Well, Click2Reach Services, India’s premier telephonic search company has just gone on the Internet. They have launched Click2Reach.in, an online search engine. Click2Reach.in will provide users with access to local information across the big cities of India. On the site, there are multiple categories with relevant search results. According to Click2Reach Services, Click2Reach allows users to search for any local information by categorizing the query into the company/name or product/service, local area (within cities) and even by price. This gives the user extremely relevant and tailored results.

Besides, Click2Reach.in also offers listings for businesses. This enables focused outreach via increased visibility for prospective customers. This also helps to optimize their advertising revenues. According to V S S Mani, founder and managing director, Click2Reach, “Pursuant to the success of our telephone based search service, we saw the need to expand our services to reach users via multiple tools, which would make local searches convenient, fast and highly accurate for consumers. With the proliferation of mobile phones and internet, Click2Reach.in aims to make local search information available at the click of a button.” The search really does work effectively, as we tried a couple of restaurants in our locality as well as our own company address, and the search results came out just fine.