This is krishna from hyderabad. I booked a ticket from hyderabad to Chilakaluripet
Below is the ticket I got it online

E-Ticket/Reservation Voucher

Ticket Number : 6359599 Date of Journey : 14-12-2011
Service Code/Name : 4573 / KPHB - CPT(N) Service Category : SUPER LUXURY
From Place : KOTI WOMENS COLLEGE To Place : CHILAKALURIPETA
Pickup Point : KOTI WOMENS COLLEGE Time of Departure : 23:10
OB Ref.No : O_924424 Time of Arrival : 06:00
Payment Gateway : ICICI No. of Seats : (Adults=1 Children=0)
Platform Number : --
Passenger Information
Name Seat No Age Adult/Child Gender
Siva Rama Krishna Rao 11 27 Adult M
ID Card Type : PAN Card ID Card Number : BDVPR6170H
Fare Details ( In Rs. )
Basic Fare : 222.00 Reservation Fee : 10.00
Toll Fee : 0.00 Service Fee : 6.00

Total Fare ( Rs. ) : 238
Important
The seat(s) booked under this ticket is/are not transferable.
This e-ticket is valid only for the seat number and bus service specified herein.
This e-ticket has to be carried by the passenger during the journey along with an original photo ID Card of the passenger whose name appears above.
Please keep the ticket safely till the end of the journey.
Please show the ticket at the time of checking.
Corporation reserves the rights to change/cancel the service category.
BOOKING/CANCELLATION of tickets can be done before 1 hour of the scheduled start time at origin of the service only.
Free travel in city buses(except A/C buses) before 2Hrs. of departure time and after 2Hrs. of arrival time.
Booked By Venkata Sivaramakrishna rao (pvsrkrao) Printed On : 13/12/2011 17:25:44
Booked On : 13/12/2011 17:25:44


I complained to all the APSRTC officials but they are not taking any action.

Some body please help me int his regard to complain on APSRTC and how to get my refund

Regards
Krishna
krishnaraopvsr@gmail.com