Dear Sir,
I had received an email from 'religareonline@1touchsolutions.com' offering an attractive holiday package of 7 nights and 8 days at designated places anywhere in the world for just INR 7750/- for four adult persons. Even the website of Religare had demonstrated this package. They have taken the payment through credit card IVR Atom process and only office they have for holiday package is in NOIDA.But now the organization is refusing to book resort named in the list sighting reasons that reservation is not available. Their land line nos are constantly busy and hence never reachable. And after multiple request also they are not having any telephonic conversation and communication is only through emails. Even if after submitting required documents well in advance (3 months) of traveling, I get revert only after one month from submitting documents that reservation is not available. I believe that entire process by Religare is carefully thought and calibrated to cheat customers. Kindly address the issue.Following are the important details:

Website: www.religareonline.com
emailids of religare customer services:rcs@1touchsolutions.com
Name of the Organisation: Religare collaboration with Perfect Gateways
Phone Nos: +91 0120 3397171/+91 0120 3397172 (Alt)
Address:One Touch Solutions Pvt Ltd, 129G/15 NSEZ Phase II,Noida – 201305,Uttar Pradesh,India

Originally Posted by Mihir Shah

Dear Sir,
I had received an email from 'religareonline@1touchsolutions.com' offering an attractive holiday package of 7 nights and 8 days at designated places anywhere in the world for just INR 7750/- for four adult persons. Even the website of Religare had demonstrated this package. They have taken the payment through credit card IVR Atom process and only office they have for holiday package is in NOIDA.But now the organization is refusing to book resort named in the list sighting reasons that reservation is not available. Their land line nos are constantly busy and hence never reachable. And after multiple request also they are not having any telephonic conversation and communication is only through emails. Even if after submitting required documents well in advance (3 months) of traveling, I get revert only after one month from submitting documents that reservation is not available. I believe that entire process by Religare is carefully thought and calibrated to cheat customers. Kindly address the issue.Following are the important details:

Website: www.religareonline.com
emailids of religare customer services:rcs@1touchsolutions.com
Name of the Organisation: Religare collaboration with Perfect Gateways
Phone Nos: +91 0120 3397171/+91 0120 3397172 (Alt)
Address:One Touch Solutions Pvt Ltd, 129G/15 NSEZ Phase II,Noida – 201305,Uttar Pradesh,India

Dear Mihir,

Please write to us at wecare@religareonline.com mentioning your concern and contact detail. Our representative will get in touch with you and assist you with your concern.

Regards,
Team Religare

Dear Sir,
I had bought the holiday package from religare in November 2010 and since then i must have mailed them several times but they have not reverted yet.The package includes 7 nights and 8 days at designated places anywhere in the world for just INR 7750/- for four adult persons. The confirmation mail received to me was from Rama Krishna and the email id used was religareonline@1touchsolutions.com. I made the payment through my credit card. I have also sent the DD worth 750/- for the booking and still havent even received a single call back yet. Their land line nos are constantly busy and hence never reachable. And after multiple request also they are not having any telephonic conversation and communication is only through emails. I haven't received a single mail from the company yet. I have requested them so many times but still no solutions. I believe that entire process by Religare is carefully thought and calibrated to cheat customers. Kindly address the issue.Following are the important details:

Website: www.religareonline.com
emailids of religare customer services:rcs@1touchsolutions.com
Name of the Organisation: Religare collaboration with Perfect Gateways
Phone Nos: +91 0120 3397171/+91 0120 3397172 (Alt)

As a citizen I expect I will be heard for this issue and some action will be taken on this

Nirmal Jain
Mumbai
9167048226