I RECEIVED A MESSAGE FROM YATRA.COM ON 16-10-2011 TIME 13:17 P.M.
LM-020001
DEAR CUSTOMER,
FARES AS LOW AS RS. 3253 AVAILABLE FOR PUNE TO NEW DELHI ON 19TH OCT 2011, WEDNESDAY. GRAB YOUR TICKET ON Book Lowest Price International Airline ticket Flights, Hotels Reservation, Air Travel Holiday Packages, Cheapest Honeymoon Flight Cheap Online With Yatra NOW.


WHEN I SPOKE TO THE CUSTOMER CARE OF YATRA.COM ON 1860-5000-500 TWICE TO REPRESENTATIVE NAMED ANITA AND VIKAS. I WAS GIVEN THE INFORMATION THAT THE FARE SHOWN ON THEIR WEBSITE I.E. RS. 5783/- WILL BE THE FARE YOU HAVE TO PAY.

SO I WANT TO LODGE A COMPLAINT AGAINST YATRA.COM FOR GIVING ME WRONG INFORMATION ON MY MOBILE NUMBER. 09819609339, CAUSING A LOSS OF MINE TIME AND MONEY DUE TO WHICH I FAILED TO BOOK MY TICKET THROUGH OTHER MEANS OF TRANSPORTATION.

SO IT'S REQUEST THAT SOME PROPER ACTION SHOULD BE TAKEN AGAINST THESE PRIVATE COMPANIES FOR PROMOTING SUCH KIND OF UNAVAILABLE OFFERS. AND ALSO REQUEST TO COMPENSATE ME THE VALUE OF MY TIME AND MONEY BOTH.

REGARDS
MUDIT RANJAN
09819609339
mudit_ranjan@hotmail.com

Dear Customer,

Greetings of the day from yatra.com.

We sincerely regret the inconvenience this may have caused you, as this is most definitely not the level of service we aim to provide our customers. Ommisions on our part, if any, has been completely unintentional. The fares displayed on our website are based on the fares offered by the airlines. As most fares are extremely dynamic on the domestic sector, it is possible that the fares could have changed at the time of booking request. We sincerely apologize for the inconvenience you have faced in this regard however the fares displayed on our site are the results been provided to us from the airlines. As of now lowest available fares for the above sector are there on 8th to 10th Nov'11 and from 14th to 19th Nov'11 in case you are flexible with your dates. We assure you of our best services at all times.

Best Regards
Yatra Care