Dear Sir / Madam,
I was booked a e-ticket as per following detail on 13/15/2011to travel from Hyderabad to Rajkot. Due to the Talangana strike, Train was cancelled and i was filed the TDR same day of the train departure. I was contact to customer care of IRCTC to refund the ticket amount after five days of TDR filed. Customer Care (Delhi) was replied that your request was forwarded to Railway and amount will deposit in your account with in three months. But till date amount was not refunded and when i contact to Delhi customer care, he tell to contact to Chennai customer care and vise versa, Chennai customer care inform to contact to Delhi customer care. It was completed more than three and half months but no any proper response from railway.
Please do needful or revert back for more information.
Thanks and Regards,
Vekariya


Transaction Details
PNR Number: 1253057482 Ticket Type: eticket Transaction ID: 0403352816
Booked On: 13-10-2011 Class: 2A Internet Service Charge: Rs 20.00
Date Of Journey: 15/10/2011 Railway Zone: WR Bank: ICICIBANK
Total: Rs 1883.00 Train No: 17018 Ticket Charge: Rs 1863.00
From Station: SECUNDERABAD JN(SC) Quota: Tatkal
To Station: RAJKOT JN(RJT)
IRCTC Zone: Group General Manager/Western Zone (IRCTC) Mumbai


Ticket Details
S# Name Age *** Coach Seat Res-Status
1 ALPA Vekariya 36 Female A1 0045/ SL Booked



TDR Details
Reason For TDR: Train Cancelled.
TDR Status: Forwarded To Railway
Reference No: ekt2011101503461429
TDR Zone: WR
TDR Filing Date: 15-Oct-2011
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00