Whenever we book a ticket, the option to select berth preference is mandatory but even though it never allots your the preferred birth.
I had booked a ticket and it was showing 300 vacant seats. My age is 54 and climbing on upper berth is difficult for me so I had selected lower berth preference. The system gave me a side middle berth.
I think IRCTC still needs to tighten their guideliness. Either dont have an option for preference and If you have then make sure the system works accordingly.

i hve attached my e ticket
..this is to inform u that my mother departed on 29 oct in train no
6032 .the train timing was 11.45 pm but it beagn to run around 1am. ...the arrival station was sangrur(punjab).but the train didnt
reach sangrur and it adopted another route without prior notification.
how it cud be possible to change the train route . my mother has been suffering from back pain for the last 10 yrs . so i request you to take strict action against this .i hve attached my train ticket plz find attachments below


avineet
9873430100
avineet.sharma@gmail.com






IRCTCs e-Ticketing Service
Electronic Reservation Slip

• This ticket will only be valid along with an ID proof in original. If found travelling without ID Proof,Passenger will be treated as without ticket and charged as per extant Railway rules.
Transaction ID: 0267224817 PNR No: 2541550130 Class: SL
Train No. & Name: 6032/ANDAMAN EXPRESS Date of Journey: 29-Oct-2010 Distance: 0343 KM
Date of Booking: 27-Oct-2010 08:15:19 AM Date of Boarding: 29-Oct-2010 Quota: Tatkal
From: JAMMU TAWI(JAT) To: SANGRUR(SAG) Total Fare: Rs 242.00
Boarding: JAMMU TAWI(JAT) Resv Upto: SANGRUR(SAG) Adult: 1 Child: 0
Scheduled Departure: 23:45*


* Departure time printed on the ERS is liable to change. New time table from 01-Jul-2010.

SNo. Name Age *** Concession Code Booking Status/Current Status Coach No/Seat No/Berth
1. sunita sharma 48 Female CONFIRM S1/ 0052/ LB


 IRCTC Service Charge: Rs 10.00



Important
 New time table will be effective from 01-07-2010. Departure time printed in ERS is liable to change. Customers are requested to check with Railway enquiry.
 Train No. will change w.e.f 20-12-2010.
 One of the passenger booked on an E-ticket is required to present any of the identity cards noted below in original during the train journey and same will be accepted as a proof of identity failing which all the passengers will be treated as travelling without ticket and shall be dealt as per extant Railway Rules. Valid Ids:- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt /Student Identity Card with photograph issued by recognized School or College for their students /Nationalised Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph.
 The accommodation booked is not transferable and is valid only if one of the ID card noted above is presented during the journey. The passenger should carry with him the Electronic Reservation Slip print out. In case the passenger does not carry the electronic reservation slip, a charge of Rs.50/- per ticket shall be recovered by the ticket checking staff and an excess fare ticket will be issued in lieu of that.
 E-ticket cancellations are permitted through IRCTC Online Passenger Reservation System by the user. In case e-ticket is booked through an agent, please contact respective agent for cancellations.
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 Jago Yatri Jago.
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avineet
9873430100