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IRCTC TDR refund not received

This is a discussion on IRCTC TDR refund not received within the Railways forums, part of the Travel category; I booked ticket under PNR No. 8415734623. Unfortunately train cancelled, and I therefore, filed TDR for refund. The date of ...

  1. #1
    Junior Member
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    Feb 2012
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    2

    Default IRCTC TDR refund not received

    I booked ticket under PNR No. 8415734623. Unfortunately train cancelled, and I therefore, filed TDR for refund. The date of journey was 3rd September 2011. Now 2011 is over long back but I still not yet received my money back.

    Such a bad services. Can anyone tell me how to file a case against IRCTC

    Regards

    Husain Merchant

  2. #2
    Junior Member
    Join Date
    Jan 2012
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    8

    Default Refund not received on unused ticket

    Hello, My name is Mr Mervin Fernandes. I refer to my ticket no 959569096 with PNR 825- 8921578 with a journey date of 8/8/2011. The TDR form no is 522694 of Panvel Railway station. The train no was 16337 Okha-Ers Exp and the berth no was S7 43. I could not board the train as I reached Panvel station when the above train had already left. I immediately filled in the TDR from at the Station Master's office and submitted it the next day (9/8/11) at CST Mumbai. It has been more than 6 months since I submitted the TDR and I am yet to receive the money for this unused ticket.
    How long does it take for the railways to process such refunds? Why shouldn't there be a law where we can sue the railways for this delay. The very fact that I could not undertake the journey and filled in the TDR form on the date of journey and the station master marked my ticket as cancelled is a fact that I did not undertake the journey. So, why didn't the authorities refund me at that particular moment. I hope this message reaches the relevant people in the Railways.

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