Dear All,

Using my Credit Card I purchased 3 railway ticket (Rajdhani - Delhi to Kolkata - 20th Apr.'10) with the following detail, out of which 2 were in Waiting status till the time of journey.

PNR No 2105318696
> Train No 2302 Train Name KOLKATA RJDHNI
> From NDLS To HWH
> Date 20-4-2010 Class 1A
> Boarding Point NDLS Reservation Upto HWH
> Quota General
>
> S# Name Age *** Seat/Berth Coach Status
> 1 SUMAN KR GHOSH 040 Male 0000
> WL 8
> 2 BAISHAKHI GHOSH 040 Female 0000
> WL 9
> 3 SREEJA GHOSH 009 Female 0000
> WL 10
> Total Fare 00008465

Subsequently I got to understand from Ms.Mehar of IRCTC Online Passenger Reservation System (011-23340000) that the payment is processed after 90 days, and accordingly after 90 days from the date of journey I started following up with IRCTC in their email address Care@irctc.co.in and had already put 3 reminders, but except for 1 instance of Ms.Mehar there were no response from IRCTC neithere is the refund reflected in my Credit Card account.

Please help to resolve the issue.

Thanks and Regards..
Suman Kumar Ghosh