I had booked a consignment vide RR no 826685 on 10 Sep'10 from Jammu Tawi Railway station to Balharshah ,Maharashtra .The consignment was despatched on 14 Sep'10 through Train no. 6318 .The consignee approached the Balharshah parcel section and was told that the parcel was not unloaded .The parcel is neither returned at Jammu ,nor handed over to consignee .Please advise.