This is regarding the undeclared demurrage imposed by the Southern Railway.
I sent my TVS Scooty as parcel from Erode station to Chennai central by Southern Railways on 27-Oct. 2011.
I was supposed to take the delivery on next day (i.e. 28-10-2011).
But, due to my tight schedule, I was not able to take the delivery on the next day. But, I could come and take delivery only on Nov. 4, 2011.
I was shocked to hear that there was a demurrage of Rs. 1730 imposed for taking the delivery late.
But, there was no mention of such a demurrage on the backside of receipt which was generated at the time of booking.
When asked, I was told that it was notified on the board which was kept somewhere in the parcel office.
Either, the personnel at the booking office has informed of such a demurrage being imposed.
As a new user of such a service, how could I know such things?
I heard that many users has left their goods, because of huge demurrage being imposed?