Dear Sir/Madem,

I would like to complain here agianst IRCTC.

I have booked an E-ticket from IRCTC on 08.09.2010 PNR No. 2639501344 Journey date 10.09.2010. train Name. Orissa sampark kranti, train No. 2820.from New Delhi to Kanpur Central. Amount 544Rs. ser chrg- 20 Rs

But train was delayed for 13 hours on that day.

I tried to cancelled the ticket but it was not possible on same day. i have gone to IRCTC office and asked for ticket cancellation but they refused and told that for that I have file TDR.I requested him to take the ticket but they refused.

I purchased another ticket for Swarn Shatabdi Exp for the same day and travelled by that train.

The next day I have filed the TDR(11.09.2010).

As per rule if the train is delayed more than 3 hours I should get the complete refund.

But after four month I got the refund only for 272 Rs.

I again wrote mail to them but didn't got any reply.

Please refer to the below mail for referance.

I am attaching here the snap shot fo the complete TDR process and response for your referance.

Now I am very much disappointed from IRCTC and worrying while booking ticket from their site.

Request you to kindly look into it and help me to get my refund.

Thanks in adance for your support.

My Contact No. is 09811408983
Name : Ashish Kumar Dubey