Dear Sir/Madam,

I'm a frequent traveller of Indian Railway and making my all tickets thr IRCTC site. I have filed 3 nos. of TDR since Jan'11 but no money has been refunded till date. Initially IRCTC would used to reply my mails, just by saying " refund in progress or forwarded to railway" but now a days I'm observing that all the mails are bouncing back from their id (care@irctc.co.in) & upon investigating I came to know that my mail id has been marked as abuse their & thus the mails are bouncing back. This is very much harassing in nature & they even don't have the courtesy to inform the status to the passenger or to expedite the same. A strong action should be initiated against this type of falsification whereas the max. days for refund is mentioned as 90 days. I hereby attach my 3 ticket details with the status for your doing the needful.
LIST OF TICKETS
S# Transaction Id. PNR Number. TDR Entry Date Status
1 0363732834 8358108739 28-Sep-2011 Forwarded To Railway
2 0296478423 6252274475 19-Jan-2011 Forwarded To Railway
3 0347766377 6258658895 13-Jun-2011 CCM Registered

Regards.

I'm a frequent traveller of Indian Railway and making my all tickets thr IRCTC site. I have filed 1no. of TDR since 25th sep'11 but no money has been refunded till date. Initially IRCTC would used to reply my mails, just by saying " refund in progress or forwarded to railway" A strong action should be initiated against this type of falsification whereas the max. days for refund is mentioned as 90 days. I hereby attach my ticket details with the status for your doing the needful.
LIST OF TICKETS
S# Transaction Id. PNR Number. TDR Entry Date Status
1 038538162 1152406651 25-sep-2011 CCM Registered

Regards.