Dear Sir,

I booked e-ticket through ORIENT TRAVELS, GUWAHATI from Anand Vihar TRM to Guwahati. At last moment train was cancled but till dated I didn't got my payment refund. Travel agent told me due to you not claimed for refund in same day therefore your refund process will pushing back to 3/4 month. But till date i got no response neither from IRCTC nor from agent.

Transaction Details as given below:

PNR Number: 2327695870 Ticket Type: eticket Transaction ID: 1069964800
Booked On: 02-11-2011
Class: 2A
Ticket fare: Rs 1822.00
IRCTC Service Charge: Rs 20.00
Agent Service Charge: Rs. 20.00
Total : Rs. 1862.00
Date Of Journey: 27/11/2011
Train No: 12506/ North East Exp
From Station: Anand Vihar TRM To Station: Guwahati


Ticket Details
S# Name -Age
1 K SAIKIA - 30- Male


TDR Details
Reason For TDR: Train Cancelled.
Agency Name: MOS UTILITY PVT LTD.
Subagency name: SIDHI VINIYAK TRAVELS
Contact no. 03612738038

I filed TDR due to cancellation of train for the same ticked on 03.12.2011 but still I didn't get any refund. Please look into this matter seriously.


Regards
Kalpendra Saikia
kalpendras@gmail.com
Ph- 8876595903