Dear Sir,

My Name is sanjeev shah I have booked a ticket from indian railway and my PNR No : 240-9325078 and ticket no is 45814300 from 2445 Uttar sampark kranti from N.delhi to Udhampur and date of journey was 11-08-2010.

The thing is when i checked my PNR status it was showing RAC 72 and when i reached the station in chart there is no name of me then i checked again then it was showing the WL/8 but in that also i had not found my name when i asked the TC they told me i am not responsible for that after that i came to know that there is No S1 coach is connected for that they put our name in waiting that was not a excuss after that they have taken a 100 Rs from then they provide me seat before that he is not ready to give seat without money and you are providing the RPF for our protection they are also like that onlty they are telling if you give a 200 Rs they i will provide u a seat what is that .....................................I want a answer of that.......


Second incident is when i gone to deposit my luggage in clock room they told me that now it is 07:50 Am not its time to close and the real time is 08:00 and after that one lady came and they deposit there luggage after my que they told me that was our right in break time and how they are using a abussing language shame on railway you are there to help us not to insult us and they are telling we are Govt servant what we want that we will do where u want to complain you complain we are not bother about it

Please i want a proper answer from your side ........
Waiting for you positive reply.....



Sanjeev shah
+919796614764
sanjeevshah64@gmail.com