PNR : 2635004079
Passenger name: Mukta Agarwal
Date 13/5/2010

I want to bring to your attention that IRCTC deactivated my login id, accusing me of making a wrong TDR claim for PNR No. 2635004079 for the reason "Passenger did not travel". The concerned travel is from Jhansi to Allahabad on 13/5/2010 for my Mother (Passenger: Mukta Agarwal).

I would like to bring to your notice that I had booked 2 tickets from Jhansi to Allahabad on 13/5/2010 and 14/5/2010. When my mother was unable to travel on 13th, She traveled on 14th and I filed TDR for 13th ticket.

The PNR No. for 14/5/2010 ticket was: 2535150800, you can check both tickets are for the same passenger and that this ticket was not cancelled.

So how on earth can my Mom (Passenger: Mukta Agarwal) have travelled from JHS to ALD on both 13/5/2010 and 14/5/2010. If she traveled on 13th, why will I file TDR on it can leave 14th ticket as it is.

This is another one of the government agencies being absolutely irresponsible, opaque and autocratic, with no sense of service or regard towards the common man.

Tell me what is more likely a passenger cheating IRCTC or IRCTC fudging, cheating or simply being wrong. Is it not more likely that the concerned TTE having sold the seat off the books.

I want to take some action against IRCTC and the concerned negligent authorities. More than anything I want my userid restored.

Regards,
Ankur Agarwal
ankurmec@gmail.com

PS: I wonder how could I have claimed my authenticity if I did not have the 2nd ticket. What a huge, undisciplined and inefficient government we have with its presence all around our lives working to make it worse each passing day. Not to mention the pathetic food in pantry cars charging 40/60 INR for each meal, the pathetic record on cleanliness and hygiene. Also these days it is impossible to book a tatkal ticket online. God help India

Dear Sir/Madam,

I suddenly got an email on20th April,2011 stating that my ID had been blocked.

Its really a matter of concern for a passenger like me who is a very frequent traveller and extensively use IRCTC portal for the ticketing purpose.
I could not find out the details of the Travel against the mentioned PNR No.6140888490 at my side for so called false TDR claim.Request you to kindly send me the details.I ensure you to clarify my stand as soon as I get the Ticket & Journey details from your side.

At the same time I request you to remove the block/deactivation against my ID immediately.
My IRCTC Login ID=aksom,


Thanks & regards,
Avishek