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Bookmyholidays.in /bagittoday.in / Affordable Sales Promotions Pvt Ltd

This is a discussion on Bookmyholidays.in /bagittoday.in / Affordable Sales Promotions Pvt Ltd within the Travel Agents forums, part of the Travel category; I had purchased two vouchers for Rs. 7000 each in January 2011 from bookmyholiday.in (India today group) which is affiliated ...

  1. #1
    Unregistered
    Guest

    Default Bookmyholidays.in /bagittoday.in / Affordable Sales Promotions Pvt Ltd

    I had purchased two vouchers for Rs. 7000 each in January 2011 from bookmyholiday.in (India today group) which is affiliated to a company called "Affordable Sales Promotions Pvt Ltd" based in Noida. My booking id is 77777 8400 & 77777 8401. The sales person named "Abhimanyu" promised that the vouchers are valid for one year and can be used anytime giving them 1 months notice before booking.

    Now I tried to reach their customer care number 0120-6182100 a number of times to enquire about a booking/availability of a resort in Coorg but there is no answer. Emails to bmh@affordablesalespromotions.com are never replied.

    Has anybody had any experience with bookmyholiday.in or Affordable Sales Promotions? Are they also fraudulent? I thought bookmyholiday.in should be credible as it is part of India today group.

    Rajendran
    Mobile: 09150003656

  2. #2
    Senior Member
    Join Date
    Jan 2011
    Posts
    113

    Default Bag it today

    Dear Mr. Rajendran,

    We have come across your online complaint registered on consumercourtforum.in

    Please accept our sincere apologies for the inconvenience caused to you.

    We would like to inform you that we have already taken the matter with the department concerned. We request you to kindly allow us few days to resolve the issue and get back to you.

    We shall be happy to render any further assistance or clarification that you may require.

    We value your association with Bag it today and thank you for your patronage & co-
    operation.

    For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

    Please note our new customer care number is now – 0120-4112424

    Thanks & Regards,
    Leela Rawat
    Online Support (Bag It Today)





    Quote Originally Posted by Unregistered View Post
    I had purchased two vouchers for Rs. 7000 each in January 2011 from bookmyholiday.in (India today group) which is affiliated to a company called "Affordable Sales Promotions Pvt Ltd" based in Noida. My booking id is 77777 8400 & 77777 8401. The sales person named "Abhimanyu" promised that the vouchers are valid for one year and can be used anytime giving them 1 months notice before booking.

    Now I tried to reach their customer care number 0120-6182100 a number of times to enquire about a booking/availability of a resort in Coorg but there is no answer. Emails to bmh@affordablesalespromotions.com are never replied.

    Has anybody had any experience with bookmyholiday.in or Affordable Sales Promotions? Are they also fraudulent? I thought bookmyholiday.in should be credible as it is part of India today group.

    Rajendran
    Mobile: 09150003656

  3. #3
    Senior Member
    Join Date
    Jan 2011
    Posts
    113

    Default Bag it today

    Dear Mr. Rajendran,

    We have come across your online complaint registered on consumercourtforum.in

    This is with reference to your telecon held with Mr. Javed.

    We would like to inform you that, they have sent you the resort list as discussed over the phone.

    Further, we request you to kindly confirm us whether your issue has been resolve or not so
    as enable us to do the needful.

    We shall be happy to render any further assistance or clarification that you may require.

    We value your association with Bag it today and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

    Please note our new customer care number is now – 0120-4112424

    Thanks & Regards,
    Leela Rawat
    Online Support (Bag It Today)







    Quote Originally Posted by Unregistered View Post
    I had purchased two vouchers for Rs. 7000 each in January 2011 from bookmyholiday.in (India today group) which is affiliated to a company called "Affordable Sales Promotions Pvt Ltd" based in Noida. My booking id is 77777 8400 & 77777 8401. The sales person named "Abhimanyu" promised that the vouchers are valid for one year and can be used anytime giving them 1 months notice before booking.

    Now I tried to reach their customer care number 0120-6182100 a number of times to enquire about a booking/availability of a resort in Coorg but there is no answer. Emails to bmh@affordablesalespromotions.com are never replied.

    Has anybody had any experience with bookmyholiday.in or Affordable Sales Promotions? Are they also fraudulent? I thought bookmyholiday.in should be credible as it is part of India today group.

    Rajendran
    Mobile: 09150003656

  4. #4
    Unregistered
    Guest

    Default complaint

    In spite of no. of calls on your customer care no. none of your representative lifts the phone only the recorded voice goes on.and then the ph. disconnects.
    secondly we have paid for two vouturers but we have received only one. the other is missing from last one month.My name is BRIJRATAN CHANDAK. the order booked are1)1008693848 2)1008684906. we have receivedyour kit for only one order i.e. 1008693848. when i had i talk on phone with mr.ARUN KUMAR he said i will get the same within 4 days but 10 days have passed but no reply nor we can talk on phone. THIRDLY it was told that a i pod will be given and we have also received a sms for the same.but that has also not received. THE SECOND ORDER NO. AS GIVEN ON CELL BY SMS IS 270369. AND BOOKING ID IS 77884477. PLEASE REPLY WITHIN 3 DAYS as we have already made payment of both.
    please see into the matter serieously or other wise we will be compelled to go in consumer court for the harrasment and 420. BRIJRATAN CHANDAK

  5. #5
    Unregistered
    Guest

    Default My preffered Hotel

    I have purchased a voucher for Rs. 7000 21st January 2011 from bookmyholiday.in (India today group) which is affiliated to a company called "Affordable Sales Promotions Pvt Ltd" based in Noida. My booking id is 777778624.

    We've filled in the voucher code form and sent it along with a Demand draft of Rs. 750 couriered on the 7th Oct 2011. On the same day, I called up the costumer care no. and spoken to Raj, Vishal and checked the destination and Hotels availability . On inquiring we came to know that those preferred hotels are available. But when the hard copy of the form reached to them they were not willing to give us any of the hotels mentioned on the form and refused to allot it saying that those are not available with their vendors. We were never been told/mentioned while booking the package that hotels allotment is subject to vendors availability.
    I have requested for a transcript but to no avail. I've sent them several mails on bmh@affordablesalespromotions.com but no reply. All their customer care executives are liars and has no sense of respect.

    The hotels they are pushing for or are available are very dingy, shady and low class. The standard hotels are not available or might not be affordable to them.

    We are planning to visit Bandipur (Country Club Bushbetta resort) Udaipur (Jagat Niwas Palace) and Jodhpur (Bal Samand Lake Palace or Fort Khajarla) in the month of Nov. but, all these hotels are not available according to them, whereas when we checked it with the hotel its available.

    The time is running out of hand and they are non responsive.

    Either I would like stay in the above mentioned hotel or figure out a decent hotel besides Kuchman Haveli, Jaipur Hertiage or Shambhu Vilasl. All these hotels are very very bad and looks too cheap to stay.

    I am awaiting your positive reply.

    Regards,

    Arwa Mustafa Chhil
    09820236640

  6. #6
    Unregistered
    Guest

    Default Mr. Mahendra Dave

    I sent voucher # 21677 alongwith draft of Rs. 750.00 by courier on 27th September to the company. My membership # with Today Retail Network Pvt. Ltd. is BIT110425381.
    Since then I sent 2 e-mails to Bookyour Holidays but have not received any reply till today.
    When I tried to call 011-40502424 OR 0120-6182100 both the numbers are not the valid numbers.
    What I should do to get my booking confirmed??
    MY e-mail address is: tarlad@yahoo.com and my phone numbers are 9967391088 and 9004842414.

  7. #7
    Unregistered
    Guest

    Default complaint

    1)i HAD BOOKED SUCH A HOLIDAY PACKAGE VIDE BOOKIN NO -1011053478 ON 24 SEPTEMBER FROM NARAYAN BAGITTODAY & BOOKED 1 HOLIDAY VOUCHER , HE PROMISED ME ILL GET 1 APPLE IPOD8GB IF I BOOK IT NOW ,& WILL RECEIVE 1 APPLE IPOD8GB WITH THE HOLIDAY PACKAGE IN 7 DAYS BUT AFTER SO MANY EMAILS TO THEM
    2)TOODAY ON 20THOCTOBER I RECEIVED A VOUCHER WITHOUT APPLE IPOD 8 GB ,

    3)I ALSO HAVE PROOF IN WRITTING BY EMAIL THAT HE HAS MENTIONED YOU CAN CHECK IT
    THIS COMPANY IS TOTALLY BOGUS , DONT TRUST THESE PEOPLE THEY SEND EMAILS IN WRITING & DONT STAY ON THEIR COMITMENT , THEIR HELPLINE IS NOT RESPOSIVE AT ALL

    4)KINDLY REFUND MY AMOUNT IN FULLto my credit card
    IF YOU CANNOT PROVIDE GIFT APPLE IPOD 8gb AS COMMITED THEN SINCE I HAVE STILL NOT GOT REPLY AS TO IF YOU HAVE SENT APPLE IPOD OR NOT ALONG WITH PACKAGE
    i was INFORMED BY MR NARAYAN , OF BAG IT TODAY THAT ILL BE RECEIVING THE APPLE IPOD 8GB GIFT ALONG WITH MY HOLIDAY PACKAGE

    HIS CELL NO IS :- 9971634214 & I ALSO HAVE PROOF IN WRITTING BY EMAIL THAT HE HAS MENTIONED YOU CAN CHECK IT IS ATTACHED BELOW & i can send u snapshot of email mr narayan sent me which mentions i will get Ipod 8gb along with holiday package

    YOU CAN CHECK the email he send me IT IS ATTACHED BELOW
    regards

    CC:- CONSUMER GRIEVANCE DEPARTMENT, DELHI
    CC:- INDIAN EXPRESS, EDITOR

  8. #8
    Unregistered
    Guest

    Default Bag it today group is similar to nigerian fraud company

    I received the call from the reps of bag it today for holiday package,they promised me to send an apple i-pod if i booked two and gave the guarantee that i will get the reservations in hotel as per the choice without any problems.after booking.my id nos. Are 1010497169 &1010496523 whenever i called up the two fraud persons aarav verma-09555249489 & diya rastogi-09015427538(both, i think are reps of nigerian fraud group),they never picked up phone and tortured me for 45 days without sending andy hard copy, when i received the hard copy there was no i-pod.i request the concerned authorities to make them accountable for committing wrong things and why the destinations of the promised hotels are not available? Why they are forcing us to stay in sub-standars and cheap hotels.kindly deal with this group as anti-national elements and take them to task to prevent further fraud to the innoccent citizens of this country.this group is similar to the nigerian fraud group.
    Expecting a high level of enquiry from the authorities to take action against aarav verma & diya rastogi to misguide thousands of people.

    D chenna k

  9. #9
    Unregistered
    Guest

    Default holiday package

    I RAKESH KUMAR NIRALA
    REGISTERD CONTACT NO-9396665712
    I HAD TAKEN A HOLIDAY PACKAGE FROM BAG IT TODAY ,AFFORDABLE SALESPROMOTIONS PVT LTD ON 28TH JAN 2011.NOW I WANT TO AVAIL THE HOLIDAY PACKAGESO I MAKE A DD OF RUPEES 750 WITH VOUCHER REQUEST CODE AND INVOICECERTIFICATE,BY SPEED POST ON 12TH OCT 2011,TO GIVEN ADD-
    BOOK MY HOLIDAY
    G129/15,NPEZ, PHASE-2
    NOIDA-201301,UP
    AND IT IS DELIVERED BY U ON 14TH OCT 2011.BUT TILL NO CONFIRMATION FROM MAIL OR PHONE OR BY ANY MEANS SEND TO ME,UR GIVEN NO-01140502424 AND 012048078093 ARE WRONG NO.THE GIVEN NO-01206182100 REPLIED BY COMPUTER VOICE THEN PHONE WILL HANG UP
    I AM ATTATCHED DD,VOUCHER CODE REQUEST FORM AND,INVOICE RECEIPT.
    iI AM REQUESTED TO SEND ME REPLY SOON.

    THANKYOU.
    SPEED POST DETAIL--
    EN311184215IN
    ALL THE CUSTOMER EXCUTIVE ARE LIAR .I MAILED SO MANY TIMES TO BAG IT TODAY AS WELL AS bmh@affordablesalespromotions.com BUT NO REPLY HAS GIVEN TOME.THE NAME OF CUSTOMEREXCUTIVE IS NIHAL AT THE TIME OF TAKING

  10. #10
    Junior Member
    Join Date
    Nov 2011
    Posts
    1

    Angry Worst experience with Book My Holidays

    I had purchased Rs. 7000/- voucher from BagItToday.
    And in the month of August-2011 I have drawn a DD of Rs. 750/- against Affordable Sales Promotions.
    I couriered the form along with the DD to their mentioned address (Noida address which is still mentioned on their website)
    To our surprise the courier came back!!!!
    After repeatedly calling their customer care number 0120-6182100;
    Almost at the 11th attempt I could actually speak with a human!!
    They gave me a different postal address to courier. Then I courierd the documents again.

    Till this date I haven't got a phone call from them.
    The hit ratio of customer care number is still 10:1 (if you call 10 times; somebody comes online once and then either keeps me on hold or hangs up!)

    Last week one lady Neha called me and asked if I want to renew my subscription for next year.
    Well... They sure have guts to call up customers and ask for a renewal !!!

    Can somebody guide me how to recover my Rs 7750/- from these CHEATS??

    Frustrated consumer
    - Upendra.

  11. #11
    Unregistered
    Guest

    Default Complaint against INDIA TODAY GROUPS BAG IT TODAY

    The prestiges INDIA TODAY GROUPS book my holiday (Afforable Sales Promotions) company their marketing people conveince me to purchase two vouchers for Rs. 7000 each in September 2011. My booking id is 555551236 & 555551237. The sales person named "Suresh" promised that after my second booking - 32 inch TV will be delivered which has not happened till date.

    Several emails from my side as a reminder has remained unanswer.

    Hard copies along with DD for Rs 750/- sent for Hotel Booking on 02.11.2011 in the address mentioned in the form was returned with remark “LEFT WITHOUT ADDRESS”.

    The crediability of the organization is in doubt. Has anybody had any similar experience with bookmyholiday.in or Affordable Sales Promotions?

    Jagannath Bhandary
    Mobile: 9324619871

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