Dear all,
this is bought to your knowledge that pls do not go with the site called travelchacha.com. Although they have a good rates but noone can get the ticket.

I've made a booking for mumbai- ranchi having booking ref no.aneyqy, but till date not received my ticket. I've made a made for cancellation of the ticket but even they are not ready for cancelltion also. I think we should have to launch a complaint against the site in cyber cell. My email id is gauravgunjan91@gmail.com. Pls be in unity we definetly do something and get our money with interest.

Same case here.booked tickets from delhi - hyderabad.Can we do something regarding this to get back our money.

I booked ticket on 27-7-2010 and found that its showing 'Under Process' even after paying in full. I called the website. After trying for 100 times someone replied that due to some technical reason, I will get confirmation on 31-7-2010. After that they never answer call. I sent email on 31-7, threatening them of legal action. they called me and told me that I would get ticket by 7th august. I disagree and demanded my full return as I lost faith on the site. They agreed and told me to wait for 1-2 days to do some needful to refund money. I found that my ticket status on website now read as 'transaction failed'. They now don't reply my email too. No communication at all. I am still waiting for the refund on today 10-8-2010.

do someone any idea how to cope with the situation

I had booked airticket for flight 6E-0320 through travelchacha.com website for journey date 10 JUL 2010. The flight got cancelled by the airline. On checking with the airline, I found that they have credited INR6032/- intravelchacha' account on 11JUL2010. But till date travelchacha.com has not credited the amount in my credit card account. Neither they are picking up phone on the numbers provided at the web-site, nor they reponded to any of my e-mails.

I would like to file complaint against travelchahca.com website which either has not issued the tickets.
I urge the consumer complaints department to strictly look in the matter.

Transaction Acknowledgment
Payment Id : TCP15082010000004
Transaction Date : 15-Aug-2010 00:51:23
Email Id : subroto.talukdar@gmail.com
Total Amount : Rs. 6424
Status : Approved
Booking Details
Booking Ref No. : ANTKIG
Description : CCUDEL
Amount : Rs. 6424

The company charged me but has not deliver the tickets also when tried to call customer care on 01145080808 or 9999303030 firstly no one answers the call untill 30-40 trials they hangup and sometime stating "your travel date has time and will deliver the ticket to you." Subsequently my enquiry with the JETAIRWAYS that my PNR OOCHYW was issued on Aug 15, 2010 by the jetairways and required payment to the Airline was not submitted by Travelchacha for the reason not known to me while the said amount was already deducted from my account. According to Jetairways since the payment by Travelchacha has not been effectuated within the stipulated time the PNR generated OOCHYW have been cancelled. This is harassment to the customer and and PNR is not issued inspite of the said amount have been deducted from my account. I wish to file a complaint against the website and its owner to use the customers money without providing services also the customer is completely unprofessional with their customer handling. I urge the consumer complaints department to strictly look in the matter.

Sir/Madam I urge you to please look in the matter and get the needful done.

Request you to blacklist the company and stop it from doing business in the above said manner.

Thanks,
Subroto Talukdar

I booked a ticket on travelchacha.com web portal for travel on 30th August 2010 on Indigo airlines for me. Travelchacha deducted the full amount from my bank's a/c for the bookings but failed to send me any PNR number. I waited till 23rd Aug and then started sending them a mail about the PNR number.

Till today I’ve not got the PNR number of the flight. I tried checking the status of the bookings from IndiGo directly and they said that they will NOT be operating this flight.

My complaints to travelchacha are the following:

* Junk numbers: It is impossible to reach them. I tried all their numbers and tried even their fax numbers. For the first time today I reached them at 4154 4154 and the lady said rudely that they will issue the ticket no matter what by 27th. They need to provide accurate contact numbers on their portal

* No responses of email: All I got from them till now for 3 of my mails was sir don’t worry your ticket is confirmed we have technical issues so can’t issue your ticket right now. They need to be responsive and responsible in dealing with their customers.

* Now I’m keeping my fingers crossed and really don’t know whether I should make alternate arrangements or wait for the tickets to confirm. They need to be transparent enough to let the customers know the reality. When IndiGo will not operate on the route how can they guarantee the e-ticket?

I’m planning to send somebody to their office in Delhi to do the fighting on my behalf to either get the tickets or get the refund.

Hi Guys,

I had also booked my tickets from Travel Chacha. For a change I have got something different to post.

After a lot of follow up's with them I have finally got my tickets after 25 days. Just wanna share with you all how to get your ticktes from them.

First thing is if they have not send you your tickets means that they havnt even booked you wid airlines. Same was the case with me. I called up airlines and asked them for booking with my name on my travel date. They said "No booking with this name"..

Even I called up Travel Chacha helpline.. But to no help. Just kept increasing my STD bill..

There were no responses to any of the mails too.

But,then on 26th Aug I send them a mail with a Warning. I asked them to send me tickets within 24 hrs and threathened them to take them to consumer court/Cyber cell if they dont issue tickets. I also pasted a letter in that mail and told them below is the complain letter I will be mailing at consumer court if I do not get my tickets in 24 hours.

You wont believe that mail was replied within 30 mins and read as "Sir, We ensure you to process your tickets immediately."

The next day morning on 27th Aug I had received SMS that my tickets are booked. They send me a mail asking me to check tickets. To add more they even called me up to ask if I have received the tickets and if they were proper.

Its hard to belive such behaviour from Travel Chacha.

So my advise to you all is to do the same thing. Just threaten them of taking the matter to consumer court and I am sure you will have your tickets handy. I never knew consumer court forum is taken so seriously. It rocks!!

Apart from sending mails to query@travelchacha.com also send them to guneshwori.philem@travelchacha.com who seems to be their manager or something. This person had called me and issued my tickets.

All d best! Hope this helps.

Regards,
Dhaval
dhavalsanghvi86@gmail.com

Hi Guys,

I had also booked my tickets from Travel Chacha. For a change I have got something different to post.



After a lot of follow up's with them I have finally got my tickets after 25 days. Just wanna share with you all how to get your ticktes from them.



First thing is if they have not send you your tickets means that they havnt even booked you wid airlines. Same was the case with me. I called up airlines and asked them for booking with my name on my travel date. They said "No booking with this name"..



Even I called up Travel Chacha helpline.. But to no help. Just kept increasing my STD bill..



There were no responses to any of the mails too.



But,then on 26th Aug I send them a mail with a Warning. I asked them to send me tickets within 24 hrs and threathened them to take them to consumer court/Cyber cell if they dont issue tickets. I also pasted a letter in that mail and told them below is the complain letter I will be mailing at consumer court if I do not get my tickets in 24 hours.



You wont believe that mail was replied within 30 mins and read as "Sir, We ensure you to process your tickets immediately."



The next day morning on 27th Aug I had received SMS that my tickets are booked. They send me a mail asking me to check tickets. To add more they even called me up to ask if I have received the tickets and if they were proper.



Its hard to belive such behaviour from Travel Chacha.



So my advise to you all is to do the same thing. Just threaten them of taking the matter to consumer court and I am sure you will have your tickets handy. I never knew consumer court forum is taken so seriously. It rocks!!



Apart from sending mails to query@travelchacha.com also send them to guneshwori.philem@travelchacha.com who seems to be their manager or something. This person had called me and issued my tickets.



All d best! Hope this helps.



Regards,

Dhaval

dhavalsanghvi86@gmail.com

Dear sir ,
I had booked tickets for self and my wife from Kolkata to Jaipur( 05th OCT) and back(12th OCT) through Travelchacha.com booked by my friend Mr S.Malik( smalik_smalik@yahoo.com) on 05-08-10 (Booking Ref No. ANHPPE) and an amount of Rs.11062/= has been paid to them. Till date neither the tickets nor the refund has been received either by Mr Malik or me. Everytime they say their server is down and do not even bother to answer the telephone. I have also enquired from both Indigo and Spicejet airlines and both the airlines have confirmed that there is no booking in our names ( Pradip Kumar De and Mitali Dey Kolkata - Jaipur - kolkata) which Travelchacha is claiming to be confirmed.
I have now cancelled our trip and asked for full refund ( Rs. 11,062=00) which they are now saying is under process.
They are thus openly cheating and fooling the public and must be blacklisted immediately so that more people do not fall into their trap. Legal action to be innitiated against Travelchacha so that they refund the illegal money they have collected by cheating the public.
Regards,
Capt Pradip Kumar De
pradipkumard@gmail.com
+919433059443

Dear sir,

I have seen many bad reviews about travelchacha.com for online flight bookings.

But surprisingly, I have experienced that their online car rental facility is really good.

I have booked indica car from them at affordable prices. Now i have became their regular customers & i also came to know that problems in their flight booking section is only for few days, now it has been resolved.

I have availed many services from them in past few months.

regards
maya

Hi,

I have booked flight tickets from travelchacha.com in the month of september 2010 for Delhi-mumbai , but they are not able to book the tickets on time. So, i asked them for full refund & they refunded my money on time.

May be at that time they are facing some problem in their portal because i have recently booked tickets from them & everything on time.

regards
Paras

hi,

I have booked 4 flight tickets from travelchacha.com in the month of december 2010 & got tickets on time also. I got reference of travelchacha.com from my friends & their is no problem at all with them.

I am shocked to see such bad reviews about them.

regards
Irfan

Hey guys i found this page, and i have did all the steps witch are there.
And at the end it really showed who viewed my profile, i have asked a friend and he said that he check my profile often.
So i guess this is the first time i got this kind of things working, may some one of you see and tell me if it worked?
Thank you
here is the link
Who Been Looking at your Profile & Pictures | Facebook