Dear,

Ref: compaint number is 1011039

I had booked my airline ticket with goibibo.com on 19-Sep-2009 and the same was cancelled on 13-Nov-2009. While cancellation, the rep. informed me the amount will be refunded in 15days. It has been 1 year yet the refund is received.
I have called customer care arount 5 times/lodged compalint in their website.. but each time they say 15working days.

During last conversation with the customer care, I insisted to give me the complaint number and sending me mail about my refund status. The compaint number is 1011039. Pls do the necessary for proper action against goibibo and getting me the refund.

Thanks.
Rathish.

Dear Ratish,

We are really sorry for the inconvenience. Please share your booking ID or PNR no. so that we can check your complaint on our database and get in touch with you as soon as possible.

Thanks & Regards,
Team Goibibo