I had booked my Rail Tickets with Makemytrip.com on 2nd November, and subsiquently cancelled them on 4th Nov (for which i recd a mail confirming that i'll recieve my money in 7 business days). after that i followed up with the site and i was told that i should wait for another 14 days and that i'll get my refund after 21 days instead of 7.

Again i chcked on 26th and was given a referance number for payment that i should check with my bank, which i did, and my bank informed me that they did not recieve any money.

On calling the website consumer care again, i was told that it takes 21 business days and not 21days for money to be transferred. So, i'll get my money in 1st week of Dec. i have still not recd any money (as on 16th Dec) and on complaining again, have been told to wait another 72 hours!!!!!!

Dear Customer,

With reference to your post above, kindly share your booking id in order to retrieve details. You are also requested to email the same at triphelp@makemytrip.com quoting your booking id in the subject in order to assist you better. Our representative will get in touch with you after we receive your booking id.

Regards,
MakeMyTrip Care