Hello,
This is wrt a Make my trip booking id FLT000014559656.
Date of Journey - 5th June 2010 Srinagar- Delhi
The Cancellation process was initiated on 20th May and a total refund amount of Rs 9749 was to be credit to my a/c.
To which only Rs 2484 were credit to my bank a/c and the rest has been pending for the past one month.

You call their toll-free numbers which are busy eternally , the operator puts you on hold for 10 minutes and assures that the issue has been escalated and the amount will be credit soon.


A big thumbs down to this organization, pathetic service and no reliability.

Hello,

As communicated to you by our representative, kindly note that the blalance amount of your refund was processed on June 22, 2010. You may expect the same to reflect in your account within 7 business days.

We apologise for the delay and regret any inconvenience caused.

Regards,

MakeMyTrip Care

Reference ID: [100421-008607]
Sub: refund on cancelled ticket‏
booking id : FLT00006064814

The Jet flight didnt fly due to their pilot's strike.
I was informed by Jet that I an eligible for full refund.
Since then, I've communicated over 30 emails with makemytrip with no satisfactory reply.
First they email apologizing for the delay; then some Preeti calls/writes that pmt is on the process; then they talk about certain deductions; then they ask for documents as if they dont have it; then they disappear . Now when I call at call-centre after waiting for half an hour;their representative says that its an old matter and doesnt reflect in the computer and a senior representative will call me personally.

Such pity acts by these companies !!
If they want donations they should ask for it. I will charity more money.
Atleast they should not make frauds.

Sudeep.