I have booked one way ticket from Calcutta to Aizawl (Airline PNR is 3WAMNH and Yatra Booking Reference No. is 25101010120) on 25th October, 2010. On the same day, I have cancelled the same ticket and reserved a new one from the Yatra. For the cancelled one ticket, I had informed by the Yatra.com that my refund amount of Rs. 4965.68 will be returned within 3 days after cancellation. Till date, I didn't got my refund. So for, I have contacted and mailed many times to Yatra.com executives and got response that Yatra.com had refunded the amount and please check the bank account because it is a bank fault. Regarding this, I checked many times my bank account and talked with bank's online support and they confirmed that its not the bank fault. Though, I had already sent a warning mail to Yatra.com but till date I couldn't received the amount. I am extremely disappointed by Yatra.com services. Sir, please do the needful as soon as possible.

I have booked one way ticket from Calcutta to Aizawl (Airline PNR is 3WAMNH and Yatra Booking Reference No. is 25101010120) on 25th October, 2010. On the same day, I have cancelled the same ticket and reserved a new one from the Yatra. For the cancelled one ticket, I had informed by the Yatra.com that my refund amount of Rs. 4965.68 will be returned within 3 days after cancellation. Till date, I didn't got my refund. So for, I have contacted and mailed many times to Yatra.com executives and got response that Yatra.com had refunded the amount and please check the bank account because it is a bank fault. Regarding this, I checked many times my bank account and talked with bank's online support and they confirmed that its not the bank fault. Though, I had already sent a warning mail to Yatra.com but till date I couldn't received the amount. I am extremely disappointed by Yatra.com services. Sir, please do the needful as soon as possible.

Hi akhandanand,

It's extremely distressful that you have to face delays. Please don't worry now that we have noted your ref #. We'll get back to you ASAP and meanwhile you can write to support@yatra.com. In the future you may also post complaints at YATRA - Welcome to Yatra Forum

Happy Holi!

Thanks and regards,

Team Yatra.com

Dear Mr. Shukla,
Refund on the above transaction is processed from our end on 27th October, 2010. We have forwarded Refund transaction details to your registered e-mail address with us. Would request you to please check with your bank for the credit.
Best Regards,
Yatra Care

i have book my train ticket through yatra.com.from mathura to jammu tawi on19-apr-2011 but ticket was not confirmed.and my ticket amount is not refund.i want to know how many days spend to refund my ammount.my mail id is.kannubabbar@gmail.com [mob...7500000140]

Hi Himanshu,

Thanks for taking time for feedback. We extremely regret the inconvenience caused to you. Please send us your ref # so that we can get it resolved ASAP.

Thanks and regards,

Team Yatra.com

[QUOTE=TeamYatra;66245

With reference 2 your reply i m sending you the ref #.i had booked 2 tickets from mathura to jammu (pnr-8254818397) (transaction id-0330165987) but my ticket was not confirmed,so it would be kind enough if you refund my ticket amount.please do the needful and revert back ASAP.
ref # 5S478E.

Regards
Himanshu Brijwasi
750000140

Hi Himanshu,

Thanks for providing your ref #. We have looked into the records and found that refund on the above transaction is now processed from our end, post which the Bank would take approx. 5-7 working days to credit the amount on a debit card transaction. We hope this helps resolve your query.

Best Regards,
Yatra Care

I am very sorry to say this but I am highly dissappointed by your services...........Its been 12-13 days and i have not got any refund from your side as yet. i would be forced to take strict action against you if i dont get refund by tuesday.......

Himanshu Brijwasi
07500000140

Dear Mr. Brijwasi,
Thank you for writing to us. We sincerely regret the inconvenience this may have caused. Our customer relations team would have contacted you in this regard. The refund is processed from our end. Would request you to please check with your bank for the credit.
Best Regards
Team yatra.com

I had tried to book Air ticket for my daughter MS SHRAVANI PURKAIT DT 17.10.2001 BY INDIGO FLIGHT NO 6E-348 FROM KOLKATA TO HYDERABAD TODAY I.E ON06.07.2011 BY USING MY CREDIT CARD.My card account debited as it appears on my mobile by message from credit card provider bank.Payment made Rs.2810/-.But at last stage message came on the acreen please wait,dont go back,stop etc for some times and at last 'this page cannot be shown' page came and my ticket was not booked.How I shall get the ticket. J.L.Purkait

Dear Customer,

Thank you for contacting us at Yatra.com.

We apologize for the inconvenience faced by you. Our Customer Care Team would have contacted you regarding your above query. Please be informed due to some technical glitch the booking was not confirmed and also the payment did not go through.
Should you require any further assistance, please call us on 987-1800-800 or alternatively write to support@yatra.com

Best Regards
Yatra Care

I have booked one way ticket from Nasik Road (NK) to Agra Cantt(AGC) with Train No. - 12137 , PNR no - 8156793531 and Yatra Ref. No. - JPIURE . on 10th june ,2011 for three passengers . On 7th july (before the travel date ) i cancelled one of the tickets , and filed the TDR also after the travel date .
Also i have booked one way ticket from Agra Cantt(AGC) to Nasik Road (NK) with train No. - 12138 ,PNR No. - 2221579778 and Yatra Ref. No . - PXEURE on 1oth june,2011 for three passengers . On 7th july (before the travel date ) i cancelled one of the tickets , and filed the TDR also after the travel date .
Till date, I didn't got any of my refunds . So for, I have contacted and mailed many times to Yatra.com executives and haven't got any response till date .Sir, please do the needful as soon as possible .


Regards ,
Deepak Shergeil.
9038956443

Dear Customer,
Thank you for contacting us at Yatra.com.We apologize for the inconvenience you have faced in this regard. We would like to inform you that TDR refund request is under process from IRCTC side, your refund delayed from IRCTC, as soon as we will receive the payment, we will process the refund from our end. Please accept our sincerely apologies for the inconvenience caused to you. We have forwarded your request. We requset you to follow with IRCTC at 011-39340000 and 011-23340000.

If you require further assistance, please contact us at rail@yatra.com. A Yatra representative will be happy to help you.

Best Regards,
Yatra Care