My Father Mr.Ramakrishna have booked Hotel Sitara Grand @ L.B.Nagar for my sister's marriage on 25th February 2012, and have paid an advance of Rs.37000/- (Rupees thirty seven thousand only) towards Booking Hall for the occassion.
Unfortunately the said Function hall met with a fire accident a week before the occassion, and partly damaged. wherein we cannot use the premises as the said was under renovation process..
When we asked for a refund of the advance of Rs.37000/-, the concerned head of Hotel Sitara Grand, straight away denied giving back the amount, and in turn threatened us to leave the premises.
We have the proof of Advance receipt what we paid for Rs.37000/-. we can provide to you whenever required.
Please help us getting the refund back.