Dear Sir,

I wish to bring your kind attention towards the misleading and frauds done by country club members to their consumers.
The incomplete and bias information provided by the sales employees of the organization.
We were called by the telemarketing person through a phone call on 23rd August 2011 to get our lucky coupons at 9:30 pm. As we reach they make us sit and start giving their presentation for about an hour.
They told us various features for the country club, about their resorts, their clubs, and their offers and showed imaginary things to enjoy our life in holidays through country club.
They offered us the membership of 30 years but as we said we are not that much financially good to pay them in lakhs they reduce the number of years and gave the package in Rs. 60000 for ten years. They said that we pay only Rs 25000 now and rest can pay through credit car of HDFC through EMIs. We also told him that we are not having the HDFC Credit card and our application for the same was failed once but he told they will get it arrange as they have the tie up with the HDFC bank and once we get the card we can pay them through it . After a day the person came from HDFC and we provide him all the required documents for the card. There was no response wither from bank side or from club side. We called the sales person junaid so many times and he says he will arrange a call from seniors but he didn’t. In very late hours they are forcing us to pay the membership fee of Rs 25000. They are not giving us the time even to think about all. We payed Rs 25 000 through different credit cards as they said the offer is only for today and we can not get it another day . They get it signed the paper in hurry around 11:30 pm . They told us that what they said is in papers and its only a formality to get in to the papers.

When we read the papers we come to know that the admin charges are 6500 instead of Rs 4000 as they showed in vouchers. We asked the junaid for the same but he assured that we need not to worry and he get it resolved.
After several days we get the call from junaid that the HDFC card is not made after one day the limit of depositing is going out and the amount of Rs. 25000 you paid will lapse.
We made a big fight but every time he said that I don’t have enough information so I arrange a call from my senior but he didn’t. And he said we don’t worry if it get late even they accept.
Later on after a month we come to know that the administration charges are 6500 instead of 4000 they told and showed us in papers. Neither we are entitled to go to clubs and avail any facilities.
When we get check the things online we come to know that we will also not get the facility of the club and how it is showing the “BOOK” for the year 2011-2012 when we have not done it.
W e are totally shattered with the fake and bias information provided by them, we need our money back and don’t want to get the membership.
We request to the consumer forum to help us in this case. So that they can’t make more people fool like this.
Thanks
Bhawna Chawla and Neeraj Chawla
7838217672, 987381003