Hi,

I got the delivery of my brand new aakash tablet. As instructed i charged for 4 hrs and then tried to switched on the tablet but its not switching on.

I called Navjot from customer care he told me to repeat the process. I charged again for 4 hrs again but still its not working. The customer care guys told me I will get a call within 2 days for next steps but still I have not got any call. Most of the times their lines are busy. I emailed on their customer support email id but no reply from there.

I am very disappointed that a brand new TABLET after paying full amount in advance and its starting also still they dont care about their customer. Kindly help me to get the tablet replaced. They dont have any system such as ticket numbers or complaint nos. On phone they just take the complaint and I dont think they even note it down.


Could you please help me replace the tablet. My mobile number is 9920977080 and Device No: P314112940170080

remove the battery from the device and also any memory card... connect it to the power cable and trying powering it up..

If it works-- turn off the device and then connect the battery and verify if there is a card issue or its a batter issue. by the time u get a call back u could share ur observation with them.. it will help them better.

On a side note-- if all these fail.. see if the charger on the device is similiar to some other mob perhaps ur friend or buddy has.. and try using that.. this is to find what is at fault..