We have purchased Luminous ion Sine Wave inverter from Shri Balaji Inverters & Batteries on dt: 05 September 2008 model no.ION Digital Sine Serial No. AOCLHF003692-0908 Rating 2500 VA. As per the warranty card showing the warranty will last for a period of 24 months from the date of intitial delivery. But now We are facing problem in the inverter as such we made a complaint to the luminous office vide complaint no. DL-705010 at least two months back, engineer visited us after a number of calls and told us that there is a fault in the card and changed the card but the problem persisted after that also and as such we made another complaint vide complaint no. DL 7152528 again after numerous follow ups an engineer visited and told us that we will have to change the card again but nothing happened after that also. We made another complaint vide DL 715636 and then we had to follow up a no. of times and then the engineer visited and told us that they will have to take the inverter to the company still no one has visited and solved the problem. Seems like they are waiting for the warranty period to get over.

Thanks & Regards
Vivek Raheja
(Director)
Jigsaw Edu Solutions Pvt Ltd
Ph: +91 9811065170