I have a Sony Bravia 32" TV. On January 11, 2012 it suddenly went blank and there was no power at all. I called the Service center and after a few follow up calls the technician showed up after 3 days. He told me that this was a minor glitch and fixed something in 30 minutes and left and charged me Rs 750/-. After he left in 30 minutes the TV again conked off and again there was no power. I immediately called after he left but I hwas told that it will be a new call. Its now been 5 days and I am still waiting for the technician to show up. It is pathetic that a SONY technician could not fix the problem. We are an elderly couple and have been without a TV for over 8 days. Its a shame also to know that the service is so bad. Will never buy a SONY again.

My complaint number is 6622772233. If anyone from SONY gets time to read this, please address my concern. Thank you

Sudha Apte.

Originally Posted by Sudha Apte

I have a Sony Bravia 32" TV. On January 11, 2012 it suddenly went blank and there was no power at all. I called the Service center and after a few follow up calls the technician showed up after 3 days. He told me that this was a minor glitch and fixed something in 30 minutes and left and charged me Rs 750/-. After he left in 30 minutes the TV again conked off and again there was no power. I immediately called after he left but I hwas told that it will be a new call. Its now been 5 days and I am still waiting for the technician to show up. It is pathetic that a SONY technician could not fix the problem. We are an elderly couple and have been without a TV for over 8 days. Its a shame also to know that the service is so bad. Will never buy a SONY again.

My complaint number is 6622772233. If anyone from SONY gets time to read this, please address my concern. Thank you

Sudha Apte.

@Sudha Apte - Dear Madam,

Regret the inconvenience caused. We have noted your concerns and your complaint no. as well. Someone from our team shall get in touch with you soon.

Regards,
Sony India Team