One business executive (Ganesh) of your Kalyan Branch harassing by phone due to balance Post dated cheque pending for EMI.
He has warned me "see what i do with you" Please take necessary actions against him unless i will lodged a complaint to the police.

Regards,
Sandip Khatri

WHOM SO EVER IT MAY CONCERN

Dear Sir,

I, Mr. Milind Gopal Majalikar want to ask about home loan procedure

I had applied for home loan facility at your Borivali branch and also got sanction letter for the same two months ago. My application no is (0063661). Now I have submitted all the formal documents of my home 15 days back in Borival branch, which I have selected in Virar -(W). And now I am seeking for home loan cheque which of Rs. 300,000.00 only. After doing many follow up with your staff members, your staff member is telling me that your building plan has sum issues and we will have to verify with CIDCO officers and for that you will have to pay at least Rs. 2,500.00 in cash for this procedure which will be consider as illegal. Your officer is asking me to give this money in advance for which they will not provide me bank receipt for the same. They also told me that they will not issue my expected home loan amount cheque unless and until I am not paying this illegal amount.
It is very serious issue for me, I am not able to understand that why should I pay illegal money for this procedure. I think so this is your company job to find out building plan is legal or not. I am ready furnish all that things which is legal and also I have done previously.
Now I am having Maleria fever from last for days and not able to go in your Borivali branch office. So please advise me what should I do for this. My builder is calling me every day for cheque amount.
Please help me to get out from this problem otherwise I will have to take support of consumer court.


Your early action in this matter will be highly appreciated.

Yours faithfully
Milind Majalikar

Dear Sir,

I, Mr. Milind Gopal Majalikar want to ask about home loan procedure

I had applied for home loan facility at your Borivali branch and also got sanction letter for the same two months ago. My application no is (0063661). Now I have submitted all the formal documents of my home 15 days back in Borival branch, which I have selected in Virar -(W). And now I am seeking for home loan cheque which of Rs. 300,000.00 only. After doing many follow up with your staff members, your staff member is telling me that your building plan has sum issues and we will have to verify with CIDCO officers and for that you will have to pay at least Rs. 2,500.00 in cash for this procedure which will be consider as illegal. Your officer is asking me to give this money in advance for which they will not provide me bank receipt for the same. They also told me that they will not issue my expected home loan amount cheque unless and until I am not paying this illegal amount.
It is very serious issue for me, I am not able to understand that why should I pay illegal money for this procedure. I think so this is your company job to find out building plan is legal or not. I am ready furnish all that things which is legal and also I have done previously.
Now I am having Maleria fever from last for days and not able to go in your Borivali branch office. So please advise me what should I do for this. My builder is calling me every day for cheque amount.
Please help me to get out from this problem otherwise I will have to take support of consumer court.


Your early action in this matter will be highly appreciated.

Yours faithfully
Milind Majalikar

Hi,

This is with regards to the home loan hat was taken from DHFL and the mishandling and inaccurate information given to me and also the way your representative threaten the customers.

I Hitesh Hegde am a resident of Chembur. I had taken a loan from you in Nov’ 10. While doing the paper work, Mr. Ganesh from Kalyan branch asked me when I would like my loan amount to be debited from A/c, to which I requested it to be taken on 5th Day of every month. Mr. Ganesh informed me that they can only debit the amount on 10th or 12th of the month, to which I agreed to the former. I filled the ECS form and all other formalities before leaving the branch.

December ’10, I waited till 16th Dec for the amount to be debited in fact even called HDFC to check about any transactions from DHFL, which they conformed in negative. I utilized that money later. Later I was shocked when I received a message on 18th Dec, which informed that a cheque was debited, for obvious reasons the cheque bounced. Post which I called Mr. Pandit who directed me to the accounts department, when I asked them why the EMI was not removed on time, I was advised that there is no fixed date for debiting the amount and very conveniently she (I forgot her name) blamed me and the sales dept. for the lapse, even after I pro-actively called to check about the issue. She again passed the buck to the sales dept.

On 15th Jan’ 11 a representative called me to inform about the EMI, for which I had requested for a representative to be sent to my residence so that I make the payment as there is no DHFL branches in Chembur. Which I said is not possible to go all the way to Vashi, Thane or Bandra for no mistake of mine. I asked her to get the sales representative to talk to me. Today again I received a call I explained her the entire situation and requested her to get the sales representative to call me. Mr. Ganesh from Kalyan branch calls me and starts yelling at me. I reminded him that he was the guy who had informed me that the money would be debited every 10th day of the month. To which he says that the bank does not belong to me that they will remove the money on the date asked by me. This was really surprising as the date was suggested and informed by him. He later became abusive and started threatening me by saying “ see what I do”, “Recovery guys will come and threaten me” and stuffs like that. This is my 2nd encounter with Mr. Ganesh when he has behaved rudely. In an earlier incident he had asked me to come to Kalyan Branch by 2p.m. and when I reached there he had left for lunch and I had to wait for almost an hr. even after fixing the appointment with him. I have not even received any letter from the bank confirming that a loan has be sanctioned, leaving me with absolutely no proof.

Amazingly even my this month’s EMI has not been debited from my account and its 21st already. I would like strong action be taken on Mr. Ganesh, firstly for the divulging information given and then for the abusive and threatening language used. Also I request the cheque bouncing charges be waived off and kindly arrange for any representative to collect the 1st installment from my residence.

Looking forward to your reply.

Yours Sincerely,
Hitesh Hegde