Hello,

I have been receiving repeated calls from a number: +919272227957 since this afternoon regarding loan repayment for someone called Benjamin. A female, who says her name is "Sarashwat" (or something like that) has been extremely abusive over the phone.

I have no clue as to who this person "Benjamin" is whatsoever. The lady doesn't listen to reason and resorts to cursing and abusing without giving any details or listening to what I have to say to her. I did try and explain that I don't know anything about any "Benjamin" but she doesn't seem to understand.

Please help put an end to these calls - I want to give this another day before I lodge a complaint with the police and file a case against HDFC for harassment.

Thanks!
Mithun.

(email ID: mithunh@hotmail.com)

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Originally Posted by Unregistered

Hello,

I have been receiving repeated calls from a number: +919272227957 since this afternoon regarding loan repayment for someone called Benjamin. A female, who says her name is "Sarashwat" (or something like that) has been extremely abusive over the phone.

I have no clue as to who this person "Benjamin" is whatsoever. The lady doesn't listen to reason and resorts to cursing and abusing without giving any details or listening to what I have to say to her. I did try and explain that I don't know anything about any "Benjamin" but she doesn't seem to understand.

Please help put an end to these calls - I want to give this another day before I lodge a complaint with the police and file a case against HDFC for harassment.

Thanks!
Mithun.

(email ID: mithunh@hotmail.com)

Dear Mr Mithun,

We are extremely sorry about the calls you have been getting – for us to be able to investigate this matter further, it would help if you could take down the account number of the person on whose behalf these calls are being put through to you, in addition to the names and numbers of the callers. If you could mail us these details at talktous@hdfcbank.com with complaint id TTU00057430062010 mentioned in the subject line, we will immediately launch an enquiry and ensure that the calls stop.

Regards, Customer Assistance, HDFC Bank