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Your Comment/Query/
Complaint* Sir,
This is related to Housing finance. I donot know of any other ombudsman, hence i am addressing you.
Please go tho' the enclosures, and advise me what best can be done.
Yours sincerely
-Prasad
copy of email sent to DHFL
Dear sir,
I request You to please clarify the following:
The statement of my HL is attached for your info.
When the balance o/s was Rs.1.33 lakhs, how did you people made me pay Rs. 3.27 lakks?
Even if it is premature closure you may charge 1% or so for the remaining period.
But how come you have charged me almost twice the amount as interest &other charges?
What does Rs.66237/- plus 28162+ 10269 mean?
will you please explain the braek up of 'Other expenses'? -Rs. 36243/-?
When was the last time the EMI was paid, & when was the cheque bounce took place?
why did you not charge that then in to my a/c? -Rs 6830/-?
What are the rules for the legal expenses? How did you arrive at? -Rs 29413/-?
Unless you clear my doubts, I have to presume that you are using immoral& illegal,
unfair practices to recover your dues. Please respond immediately.
Since your branch people are reluctant to give proper replies I am forced to write to you.
Yours sincerely
-Prasad
From: m prasad <dfsindia@yahoo.com>
To: qadir.ma@dhfl.com
Cc: Prasad <dfsindia@yahoo.com>
Sent: Tuesday, 21 September 2010 10:37 AM
Subject: Reg loan adjustment at DHFL dwarakanagar Br.
<!--#yiv122214325 DIV {margin:0px;}-->
Dear sir,
This has reference to the enclosed e mail from your DHFL br ,Vizag. I am not satisfied with the responce. Hence this mail.
Kindly advise me, where was the need for M/s DHFL to obtain a loan for Rs.9050/- and adjust it towards EMI, when the loan repayment was almost regular then?
Are you entitled to encash part of the collateral, before the loan is over due?
At the time of closure of the account, are you not obliged to inform me about the loan outstanding with the LIC, and issue your no objection letter to the LIC to re- assign the policy to the policy holder after clearing the loan?
Do we have to run from pillar to post in this regard?
Yours Sincerely
-Prasad
TO Visakhapatnam
Mr.M.Prasad , 18th sep 2010
11, Karan Apts,
Opp: Post office,
Begumpet ,
Hyderabad .Pin : 500016
AP State.
Dear Sir,
With reference to your letter dated 14/09/2010, this is to bring to your notice that LIC has sanctioned loan of Rs.9050/- against your policy no.00250161 and the same was informed to you by LIC of India(Regarding cheque details as central bank of India bearing cheque no.05124) bearing letter dated 30/12/2004.We have enclosed the copy of the letter sent by LIC of India for your reference.
With reference to the receipt no.001348 dated 01/01/2005 , the loan sanctioned by LIC of India of Rs.9050/- was received by DHFL towards EMI payment in your loan account vide LC.No.1505 . We have enclosed copy of the receipt for your kind reference.
We have enclosed the individual statement of your loan account for the FY 2004-05.In the statement also you can find the LIC of India loan amount of 9050/- which was adjusted to your loan account on 31/12/2004 .
This is for your information.
Regards
K.Murali krishna
Branch Manager
DHFL ,1st Floor,Eswar Plaza,
Main road,Dwarakanagar,
Visakhapatnam,
Tel No: (91-891) 2754985
Fax : (91-891) 2573109
Mobile No: 09393114224
In case of any concern or dis - satisfication with this response, you may write to qadir.ma@dhfl.com




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