16th May, 2011


To
The Manager
ICICI Bank Credit Card Division


Sub: Unnecessary harassment and sending inflated bill


Dear Sir/Madam,
I am a Credit Card holder of your Bank. My Card No. is 4629864093917005. This is to be informed that I have drawn a loan dated 8th September, 2008 of Rs. 1,50,000/- (PLAT 9401270202417007) against ICICI Bank Credit Card (No. 4629864093917005) for 48 months EMI and one time Processing Fees Rs.2,528.10. At the beginning there is many problem of deposit EMI since the monthly bill was received by me not in time which resulted the delay of depositing amount and you compelled me to pay extra charges like late payment with interest & service tax etc. Matter was refer to your higher authority & your credit card division adjusted last all the additional amount charges in 16th April, 2010 without any reason.

It is very unfortunate that after adjusted amount you have adopted the same practice to harassed the genuine client like me. It is really unfortunate that the bills sent by you does not indicate last date of payment date is written in the bill “immediately” which does not bear any meaning. But your send ‘sms’ & ‘e-mail payment due-date reminder’ the last date is reflected 26th or 27th in every month. I received your bill after 20th day of every month. However I have paid all the EMI within 26th day of all months as per previous practice. I once again requested you to please send me the revised bill as per EMI, otherwise I have to take-up the necessary action.

Please be noted that I have receiving telephone threatening from your executive (Customer Care No. +913366112750) of Mr. Bablu & Mr. Soumen after 10th in every month. They harassed me and my old & illness parents to calling in his sleeping time (2p.m. to 6p.m.), which is highly objectionable. Please take a note on this point and stop calling phone to me & my parents.

I therefore request you to please take up this matter seriously and your reply send me in my mail (PLEASE DON’T CALL ME IN MY OFFICE TIME) and immediate reversal full interest with late fee amount with service tax etc., otherwise I shall be not paid EMI and compelled to take up the matter with for proper action and go to the Consumer Forum for proper justice. It is to be noted that I am paying all EMI regularly.

Thanking You,

Yours faithfully,
Sandip Bhaduri
ICICI Card Account No. 9401270202417007
E-mail address: sandipbhaduri@gmail.com
Telephone no:+91-9830550801

Correspondence address:
10/1A, Telipara Lane, Ground Floor,
Beside Ashim Memorial Play Ground, Dhakuria
Kolkata – 700031, India



Cc: Consumer Forum, Kolkata

Hi Sandip,

We have made a note of your account number and we'll get back to you at the earliest.

Regards,
ICICI Bank Customer Service Team.

Originally Posted by Unregistered

16th May, 2011


To
The Manager
ICICI Bank Credit Card Division


Sub: Unnecessary harassment and sending inflated bill


Dear Sir/Madam,
I am a Credit Card holder of your Bank. My Card No. is 4629864093917005. This is to be informed that I have drawn a loan dated 8th September, 2008 of Rs. 1,50,000/- (PLAT 9401270202417007) against ICICI Bank Credit Card (No. 4629864093917005) for 48 months EMI and one time Processing Fees Rs.2,528.10. At the beginning there is many problem of deposit EMI since the monthly bill was received by me not in time which resulted the delay of depositing amount and you compelled me to pay extra charges like late payment with interest & service tax etc. Matter was refer to your higher authority & your credit card division adjusted last all the additional amount charges in 16th April, 2010 without any reason.

It is very unfortunate that after adjusted amount you have adopted the same practice to harassed the genuine client like me. It is really unfortunate that the bills sent by you does not indicate last date of payment date is written in the bill “immediately” which does not bear any meaning. But your send ‘sms’ & ‘e-mail payment due-date reminder’ the last date is reflected 26th or 27th in every month. I received your bill after 20th day of every month. However I have paid all the EMI within 26th day of all months as per previous practice. I once again requested you to please send me the revised bill as per EMI, otherwise I have to take-up the necessary action.

Please be noted that I have receiving telephone threatening from your executive (Customer Care No. +913366112750) of Mr. Bablu & Mr. Soumen after 10th in every month. They harassed me and my old & illness parents to calling in his sleeping time (2p.m. to 6p.m.), which is highly objectionable. Please take a note on this point and stop calling phone to me & my parents.

I therefore request you to please take up this matter seriously and your reply send me in my mail (PLEASE DON’T CALL ME IN MY OFFICE TIME) and immediate reversal full interest with late fee amount with service tax etc., otherwise I shall be not paid EMI and compelled to take up the matter with for proper action and go to the Consumer Forum for proper justice. It is to be noted that I am paying all EMI regularly.

Thanking You,

Yours faithfully,
Sandip Bhaduri
ICICI Card Account No. 9401270202417007
E-mail address: sandipbhaduri@gmail.com
Telephone no:+91-9830550801

Correspondence address:
10/1A, Telipara Lane, Ground Floor,
Beside Ashim Memorial Play Ground, Dhakuria
Kolkata – 700031, India



Cc: Consumer Forum, Kolkata

Print Main office Address & Service tax no. on Credit card Statement
Print Main office Address & Service tax no. on Credit card Statement
Print Main office Address & Service tax no. on Credit card Statement
Print Main office Address & Service tax no. on Credit card Statement
Print Main office Address & Service tax no. on Credit card Statement
Print Main office Address & Service tax no. on Credit card Statement

To
The Manager
ICICI Bank

Dear Sir/Madam

I (Naginder Singh) card no 447746708406000, Add AUDI DELHI (A UNIT ON REGENT GARAGE PVT LTD)
I have settle my account with you against dues of card which is settled by bank. The amount of settlement is Rs 7000/- which is paid by.The detail of chque is chque no 490642 Dt 23.06.11 of bank HDFC branch CHARAMWOOD VILLAGE Surajkund Faridabad(HARYANA)
The settle done by bank the representative is Mr Shriniwas Sharma His phone no is 09310339071,09717958533. We have dissus with him on this number which was done through your collection agency. The collection agency is MONEY MULTIPLER,21st 1st FLOOR, KIRTI NAGAR, N.DELHI.The person comes from you side which belongs to the his name was Mr Dharminder
We got receipt no againts the is 1106083738, Dt 23.06.11. Please send over NO DUE CERTIFICATE as soon as possible
THANKING YOU
NAGINDER SINGH
Ph No 09350329750
Email:- parveen_arora72@yahoo.com