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icici customer care and credit card department

This is a discussion on icici customer care and credit card department within the Loans forums, part of the Business & Finance category; Dear Sir, I got the ICICI credit card issued in the age of 18yrs and i used the card for ...

  1. #1
    Unregistered
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    Default icici customer care and credit card department

    Dear Sir,

    I got the ICICI credit card issued in the age of 18yrs and i used the card for almost 3 times and i paid all the due on time. but for the fourth time my card was misused for 16000/-rs and according to the customer service of icici bank i forwarded a fax to the bank after that i again follow up with the bank for that but they told me to pay that amount atleast in EMI. But the amount which i have not used i cant pay.
    After some days they started harrasing me for the payment. I denied to make payment and then i destroyed the card and through that in dustbin, I was not given any proper response for ICICI Bank.

    This above case took place in 2008 or 2009 and this is end of 2010, I got a call from some agency yesterday they want me to do the settlement and for that they want me to pay 17500/- out of 34000 including interest otherwise they fill file a case against me. Which i personally think is wrong.
    Sir I work somewhere but i am not in a position to pay this amount because of my personal basic necessity.

    Please Help me in this case and guide me accordingly.

    Thanking You,

    Yours Truely
    Anjana Jha

  2. #2
    Senior Member
    Join Date
    Nov 2009
    Posts
    728

    Default Re: icici customer care and credit card department

    Dear Anjana,

    We are sorry to hear about your experience with ICICI Bank. Please assist us with your contact details at care@icicibank.com and we shall surely get in touch with you soon to resolve the matter. Kindly refer "934390" in the subject line.

    Regards,
    ICICI Bank Customer Service Team.


    Quote Originally Posted by Unregistered View Post
    Dear Sir,

    I got the ICICI credit card issued in the age of 18yrs and i used the card for almost 3 times and i paid all the due on time. but for the fourth time my card was misused for 16000/-rs and according to the customer service of icici bank i forwarded a fax to the bank after that i again follow up with the bank for that but they told me to pay that amount atleast in EMI. But the amount which i have not used i cant pay.
    After some days they started harrasing me for the payment. I denied to make payment and then i destroyed the card and through that in dustbin, I was not given any proper response for ICICI Bank.

    This above case took place in 2008 or 2009 and this is end of 2010, I got a call from some agency yesterday they want me to do the settlement and for that they want me to pay 17500/- out of 34000 including interest otherwise they fill file a case against me. Which i personally think is wrong.
    Sir I work somewhere but i am not in a position to pay this amount because of my personal basic necessity.

    Please Help me in this case and guide me accordingly.

    Thanking You,

    Yours Truely
    Anjana Jha

  3. #3
    Unregistered
    Guest

    Thumbs down icici customer care and credit card department

    Dear Sir,

    I have already forwarded the mail but still no reply.
    This is only the service you all provide us.
    I am waiting for the mail from last two days to know the status of my complaint.

    Thanks & Regards
    Anjana Jha

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