Sub: Cheat at Home loan Rate of Interest
Loan no : LBDEL00001892416
Dear Sir/madam,

Regret to inform that ICICI bank has cheated me about the rate of interest in the sanction letter which offered me a rate of interest of 11.25% whereas I received a welcome letter of 11.50%and the EMI's are deducted by the bank @11.50% and for your kind information I have a sanction letter of 11.25% with me which I can produce to you at any point of time.
When I approached the home loan department, they forwarded me a sanction letter in which rectifications are done through manual cutting and when I signed that sanction letter there was no cutting or rectification done on the letter.
Kindly advice on the same as Bank has cheated me and I am unable to clarify things with them.

Regards,
Arpit Chhatwal

Hi,

We are sorry to hear about your experience. We have made a note of your loan account number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team