I have applied for home loans across various banks and ICICI has offered the worst experience.

I had applied for a loan on October 13, 2011 and I have still not as on November 25, 2011 received a formal sanction.

Although I have paid the intial processing fee of Rs 11,000 at the time of application they refuse to release the sanction letter without payment of a processing fee of 0.5 per cent, which in my case of a 5 cr loan amt, comes to 2.5 lacs. They have the gall to say that they will discount it by 50% (thanks) but will not release it until I pay them 1.25 lacs.

For what? They say that this does not relate to the franking charges. Also this was not communicated to me until November 24. This tantamounts to harassment and ransom.

Beyond this, the entire experience over the last month and a half, reflects an organisation that is unprofessional (had the maximum no of verfification calls asking the same Qs repeatedly. Shame on the outsourcing agencies).

I have lodged a protest on the ICICI website, but dont hope for much.

Guys dont waste your time with them. I will let you know if my problem is addressed.

Hi,

We regret the problem caused to you. Please send us your contact details at care@icicibank.com and we shall get in touch with you soon. Kindly refer '' in the subject line.

Regards,
ICICI Bank Customer Service Team

I have taken home loan for 14.58lacs from ICICI last yr.
My loan account no. is LBIND00001843224.
Loan was sanctioned at 10.5%.
Today they have increased my ROI to 11.75%.
GOI has provide interest subsidy for loan amt up to 15 lacs where cost of house is upto 25lacs.
My house falls under same category but my rate is not revised yet.
Also my ECS has not yet been activated, when my bank has already given ECS mandate.
Their executive call me every month,different executives every month & say that we will send someone to your place you give one cancelled cheque & your ECS will be activated. But no one came yet. But they are still irritating me by calling every month.
I am very frustated be their services.