Dear Sir,

My daughter has availed two wheeler loan from HDFC bank, vide agreement number 13470720 and cleared the loan, to get clearance the Banker has sent a letter to pay Rs.3,234-00 towards cheque bounce charges and late payment fee.Till it is cleared the NOC and other documents will not be issued.Once or twice the EC was in advance, instead of 5th it came on 3rd.Due to Bandh it was not cleared though the balance was available in the account for which they are penalizing my daughter.Now she cannot pay because she is job less.Please favor my daughter to forfeit the above said amount and NOC is issued.

My email ID: patnaik64@gmail.com

Dear Customer,

We would like to investigate your complaint further. Request you to write in to us at talktous@hdfcbank.com with the loan account number and the complaint id TTU00096030082010 in the subject line of the mail.

As soon as we receive this email, a bank representative will investigate the matter and contact you.

Regards, Customer Assistance, HDFC Bank