mere axis bank a/c se 19.06.2010 ko 38000/- rupees gayab kar deye gaye gaye bank ke dwara jisme baroda ki kisi sms company ko paisa transefer hua hai lekin bank wale isase jyada aur kuchh batane ko taiyar nahi hai.



pramod agrawal
919827117230

To,
The Hon'ble Judge,
Consumer Forum

Dear Sir,

I herewith inform you that i am a account holder of Axis bank(Bittan market branch, Bhopal MP)and my account No.531010100046224,on the same account i have activated net secure service and bank provide one touch net secure device and charged Rs.850 for giving me this device. Device details -(S.No.0780107321, B/N:0780022,ZFG-44001-E )

last month I have login to my account after login I enter net pin the system which is not accepted .
I tried many times with device self generated new pin code but the system all time give incorrect net pin message after three time login the system temporally suspended the net secure.

After suspended the services i have write a mail to AXIS Bank net secure help desk (ibrm@axisbank.com) and i am getting reply that ->
Kindly check now and confirm if the problem is sorted out, If the problem persists, kindly take a "Print Screen" of the error message and sent it across for investigation.

and i have trying to enter again but the problem were same and i took "Print Screen" and send to IT desk but i am not gating any reply after send the mail than I have tried to contact Bank branch at Bittan Market, Bhopal ( my account are at this branch). Ms. Nisha Bank representative denied to provide any support in this regard and even she said that she has nothing to do with it and said to throw it ( one touch device) where ever I wish.
after getting this reply i have write an email to Bank but till date i am not getting any reply.

Now I request you to kindly take my case in your consumer court (forum) so that I got justice and my problem solve!

For your kind information and review I am also attaching all the email correspondence with Axis Bank for your kind perusal and necessary action please.https://mail.google.com/mail/?shva=1...92ad869bbc77c7

satish vijayvargiya to IT, ibrm
show details Jun 15
Dear Sir/Madam,

Greeting from LEPRA India !,

I am feeling very bad to inform you that still i am facing problem and unable to enter my net banking and i also waiting for your reply as usual ! As per your GUIDANCE given in your previous mail, i attached the problem which i faced during the login but i regret to inform you that i am not get any satisfactory result from your side.

Due to the above problem occurring, please tell me WHY NOT WE CLOSE OUR BUSINESS WITH AXIS BANK ? for your kind information we have 72 salaries accounts and 5 saving account ( Imprest ) around 2 to 3 lakh per month transaction which through your Bitttan Market Branch in Bhopal.

Thanks & Regards

Satish Vijayvrgiya
Finance Officer
LERPA India
Bhopal ,MP
Contact No.0755-2420016,4034772,
Mobile :+91- 9893001858,9407528907
- Show quoted text -
Reply
Reply to all
Forward
Reply
satish vijayvargiya to ibrm
show details Jul 19 (3 days ago)
Dear Sir/Madam ,

Kindly refer to my previous emails, June 11, 2010 02:45 PM, Jun 14, 2010 at 1:25 PM, Jun 15, 2010 at 8:28 PM. Just to brief you about problem I wish to inform you that I Satish Vijayvaregiya am a saving account holder of your AXISbank Bittan market branch Bhopal my account no.53101010046224, I have one touch net secure device the device details given below
(S.No.0780107321, B/N:0780022,ZFG-44001-E )
I have login to my account after login I enter net pin the system which is not accepted.
I tried many times with new pin code but the system all time give incorrect net pin message after three time login the system temporally suspended the net secure.
I got reply from you on Jun 12, 2010 at 12:01 PM and I did as I was told still the problem persisted for which I have informed you time and again without a reply from you.
I have tried to contact your branch at Bittan Market, Bhopal ( my account are at this branch). Ms. Nisha your bank representative denied to provide any support in this regard and even she said that she has nothing to do with it and in rash said to throw it where ever I wish.
With this sort of problem and non reply from your side accompanied by the rude and anti customer behavior of your executive of Bittan market branch put in a cumbersome situation.

Till date I am not getting any reply from you and I am sorry to say that you are not serious about customer care.

Now I request you to please transfer my device net secure to mobile net secure so that I can use this facility ,

This is my last request to you if you do not take any action to solve this problem then I will be forced to submit my complaint in consumer forum.


---------- Forwarded message ----------
From: satish vijayvargiya <satish.vijayvargiya@gmail.com>
- Hide quoted text -
Date: Tue, Jun 15, 2010 at 8:28 PM
Subject: Re: 'AXISIBRM=006-765-756' Net securest device suspended
To: IT Helpdesk <IT.Helpdesk@axisbank.com>, ibrm@axisbank.com


Dear Sir/Madam,

Greeting from LEPRA India !,

I am feeling very bad to inform you that still i am facing problem and unable to enter my net banking and i also waiting for your reply as usual ! As per your GUIDANCE given in your previous mail, i attached the problem which i faced during the login but i regret to inform you that i am not get any satisfactory result from your side.

Due to the above problem occurring, please tell me WHY NOT WE CLOSE OUR BUSINESS WITH AXIS BANK ? for your kind information we have 72 salaries accounts and 5 saving account ( Imprest ) around 2 to 3 lakh per month transaction which through your Bitttan Market Branch in Bhopal.

Thanks & Regards

Satish Vijayvrgiya
Finance Officer
LERPA India
Bhopal ,MP
Contact No.0755-2420016,4034772,
Mobile :+91- 9893001858,9407528907


On Mon, Jun 14, 2010 at 1:26 PM, satish vijayvargiya <satish.vijayvargiya@gmail.com> wrote:


Dear Sir/Madam

Still i am unable to login through the net secured and i also attach a print screen image to support slow the problem.


Thanks & Regards



On Sat, Jun 12, 2010 at 12:01 PM, IT Helpdesk <IT.Helpdesk@axisbank.com> wrote:


Dear Sir/ Madam

Thank you for writing to us.


Kindly check now and confirm if the problem is sorted out, If the problem persists, kindly take a "Print Screen" of the error message and sent it across for investigation.



Assuring you for the best care and attention all times.

Thanks & Regards,
IT HELP DESK
AXIS BANK LTD

-----Original Message-----
From: satish vijayvargiya (satish.vijayvargiya@gmail.com)
Date: Friday, June 11, 2010 02:45 PM
To: ibrm@axisbank.com (ibrm@axisbank.com)
Subject: Net securest device suspended


Dear Sir/Madam,

I wish to inform you that I Satish Vijayvaregiya a saving account holder of your AXIS bank Bittan market branch Bhopal my account no.53101010046224, I have one touch net secure device the device details given below
(S.No.0780107321, B/N:0780022,ZFG-44001-E )
Today I have login to my account after login I enter net pin the system which is not accepted .
I tried many times with new pin code but the system all time give incorrect net pin message after three time login the system temporally suspended the net secure.
I request you to kindly reconnect my net secured as possible as earlier.

Kindly acknowledge the receipt
Thanks & regards

Satish Vijayvayvargiya
Contact No.9893001858 & b09407528907
Mail: satish.vijayvargiya@gmail.com
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference

Axis Bank to cover 12000 villages under financial inclusion plan and they have already kick-started the ground work in Kashipur by looting the Depositors. For more details please click on the link below

http://www.garhwalpost.com/index.php?mod...

RBI moots discussion on new banking licences - Moneylife: Personal Finance Magazine

http://www.caclubindia.com/blog/show_blo...


Issued in Public Interest

Sanjay Prabhu – Pune
President - Private Bank Employees & Investors Protection Forum
Ex Employee & Share Holder of Axis Bank
sanjaymprabhu@gmail.com 95940 88588

Originally Posted by satish.vijayvargiya

To,
The Hon'ble Judge,
Consumer Forum

Dear Sir,

I herewith inform you that i am a account holder of Axis bank(Bittan market branch, Bhopal MP)and my account No.531010100046224,on the same account i have activated net secure service and bank provide one touch net secure device and charged Rs.850 for giving me this device. Device details -(S.No.0780107321, B/N:0780022,ZFG-44001-E )

last month I have login to my account after login I enter net pin the system which is not accepted .
I tried many times with device self generated new pin code but the system all time give incorrect net pin message after three time login the system temporally suspended the net secure.

After suspended the services i have write a mail to AXIS Bank net secure help desk (ibrm@axisbank.com) and i am getting reply that ->
Kindly check now and confirm if the problem is sorted out, If the problem persists, kindly take a "Print Screen" of the error message and sent it across for investigation.

and i have trying to enter again but the problem were same and i took "Print Screen" and send to IT desk but i am not gating any reply after send the mail than I have tried to contact Bank branch at Bittan Market, Bhopal ( my account are at this branch). Ms. Nisha Bank representative denied to provide any support in this regard and even she said that she has nothing to do with it and said to throw it ( one touch device) where ever I wish.
after getting this reply i have write an email to Bank but till date i am not getting any reply.

Now I request you to kindly take my case in your consumer court (forum) so that I got justice and my problem solve!

For your kind information and review I am also attaching all the email correspondence with Axis Bank for your kind perusal and necessary action please.https://mail.google.com/mail/?shva=1...92ad869bbc77c7

satish vijayvargiya to IT, ibrm
show details Jun 15
Dear Sir/Madam,

Greeting from LEPRA India !,

I am feeling very bad to inform you that still i am facing problem and unable to enter my net banking and i also waiting for your reply as usual ! As per your GUIDANCE given in your previous mail, i attached the problem which i faced during the login but i regret to inform you that i am not get any satisfactory result from your side.

Due to the above problem occurring, please tell me WHY NOT WE CLOSE OUR BUSINESS WITH AXIS BANK ? for your kind information we have 72 salaries accounts and 5 saving account ( Imprest ) around 2 to 3 lakh per month transaction which through your Bitttan Market Branch in Bhopal.

Thanks & Regards

Satish Vijayvrgiya
Finance Officer
LERPA India
Bhopal ,MP
Contact No.0755-2420016,4034772,
Mobile :+91- 9893001858,9407528907
- Show quoted text -
Reply
Reply to all
Forward
Reply
satish vijayvargiya to ibrm
show details Jul 19 (3 days ago)
Dear Sir/Madam ,

Kindly refer to my previous emails, June 11, 2010 02:45 PM, Jun 14, 2010 at 1:25 PM, Jun 15, 2010 at 8:28 PM. Just to brief you about problem I wish to inform you that I Satish Vijayvaregiya am a saving account holder of your AXISbank Bittan market branch Bhopal my account no.53101010046224, I have one touch net secure device the device details given below
(S.No.0780107321, B/N:0780022,ZFG-44001-E )
I have login to my account after login I enter net pin the system which is not accepted.
I tried many times with new pin code but the system all time give incorrect net pin message after three time login the system temporally suspended the net secure.
I got reply from you on Jun 12, 2010 at 12:01 PM and I did as I was told still the problem persisted for which I have informed you time and again without a reply from you.
I have tried to contact your branch at Bittan Market, Bhopal ( my account are at this branch). Ms. Nisha your bank representative denied to provide any support in this regard and even she said that she has nothing to do with it and in rash said to throw it where ever I wish.
With this sort of problem and non reply from your side accompanied by the rude and anti customer behavior of your executive of Bittan market branch put in a cumbersome situation.

Till date I am not getting any reply from you and I am sorry to say that you are not serious about customer care.

Now I request you to please transfer my device net secure to mobile net secure so that I can use this facility ,

This is my last request to you if you do not take any action to solve this problem then I will be forced to submit my complaint in consumer forum.


---------- Forwarded message ----------
From: satish vijayvargiya <satish.vijayvargiya@gmail.com>
- Hide quoted text -
Date: Tue, Jun 15, 2010 at 8:28 PM
Subject: Re: 'AXISIBRM=006-765-756' Net securest device suspended
To: IT Helpdesk <IT.Helpdesk@axisbank.com>, ibrm@axisbank.com


Dear Sir/Madam,

Greeting from LEPRA India !,

I am feeling very bad to inform you that still i am facing problem and unable to enter my net banking and i also waiting for your reply as usual ! As per your GUIDANCE given in your previous mail, i attached the problem which i faced during the login but i regret to inform you that i am not get any satisfactory result from your side.

Due to the above problem occurring, please tell me WHY NOT WE CLOSE OUR BUSINESS WITH AXIS BANK ? for your kind information we have 72 salaries accounts and 5 saving account ( Imprest ) around 2 to 3 lakh per month transaction which through your Bitttan Market Branch in Bhopal.

Thanks & Regards

Satish Vijayvrgiya
Finance Officer
LERPA India
Bhopal ,MP
Contact No.0755-2420016,4034772,
Mobile :+91- 9893001858,9407528907


On Mon, Jun 14, 2010 at 1:26 PM, satish vijayvargiya <satish.vijayvargiya@gmail.com> wrote:


Dear Sir/Madam

Still i am unable to login through the net secured and i also attach a print screen image to support slow the problem.


Thanks & Regards



On Sat, Jun 12, 2010 at 12:01 PM, IT Helpdesk <IT.Helpdesk@axisbank.com> wrote:


Dear Sir/ Madam

Thank you for writing to us.


Kindly check now and confirm if the problem is sorted out, If the problem persists, kindly take a "Print Screen" of the error message and sent it across for investigation.



Assuring you for the best care and attention all times.

Thanks & Regards,
IT HELP DESK
AXIS BANK LTD

-----Original Message-----
From: satish vijayvargiya (satish.vijayvargiya@gmail.com)
Date: Friday, June 11, 2010 02:45 PM
To: ibrm@axisbank.com (ibrm@axisbank.com)
Subject: Net securest device suspended


Dear Sir/Madam,

I wish to inform you that I Satish Vijayvaregiya a saving account holder of your AXIS bank Bittan market branch Bhopal my account no.53101010046224, I have one touch net secure device the device details given below
(S.No.0780107321, B/N:0780022,ZFG-44001-E )
Today I have login to my account after login I enter net pin the system which is not accepted .
I tried many times with new pin code but the system all time give incorrect net pin message after three time login the system temporally suspended the net secure.
I request you to kindly reconnect my net secured as possible as earlier.

Kindly acknowledge the receipt
Thanks & regards

Satish Vijayvayvargiya
Contact No.9893001858 & b09407528907
Mail: satish.vijayvargiya@gmail.com
DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference