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BAD service by HDFC

This is a discussion on BAD service by HDFC within the Banking forums, part of the Business & Finance category; HDFC bank has set example for how bad a private bank can be in terms of service. i applied for ...

  1. #1
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    Default BAD service by HDFC

    HDFC bank has set example for how bad a private bank can be in terms of service. i applied for change of address for my wife's bank account . Its been 2 months and still its not done due to some reason or other. Again i tried depositing rent to my land lordsHDFC account which was not in the HDFC bank branch where i wanted to deposit. i was told that i would be charged 100 rs extra for depositing money to the HDFC account. I dont know in which age these guys are living. I think they are on a road to self destruction

  2. #2
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    Quote Originally Posted by Unregistered View Post
    HDFC bank has set example for how bad a private bank can be in terms of service. i applied for change of address for my wife's bank account . Its been 2 months and still its not done due to some reason or other. Again i tried depositing rent to my land lordsHDFC account which was not in the HDFC bank branch where i wanted to deposit. i was told that i would be charged 100 rs extra for depositing money to the HDFC account. I dont know in which age these guys are living. I think they are on a road to self destruction
    Dear customer,

    We apologize about the delay in updating the address details on your wife’s account. We request you to write to talktous@hdfcbank.com with your wife’s account number, the details of the branch where you hold your account, your new address, contact details and the reference id TTU00113707102010. A bank representative will check about the delay and ensure the details are updated.

    With respect to the third party cash deposit charges, we regret our inability to waive off those charges, as they are a standard transaction fee and are in line with the fee schedule published on our website. To know more about these charges, please visit: HDFC Bank - Leading Bank in India, Banking Services, Private Banking, Personal Loan, Car Loan

    Regards, Customer Assistance, HDFC Bank

  3. #3
    Senior Member
    Join Date
    May 2010
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    652

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    Quote Originally Posted by Unregistered View Post
    HDFC bank has set example for how bad a private bank can be in terms of service. i applied for change of address for my wife's bank account . Its been 2 months and still its not done due to some reason or other. Again i tried depositing rent to my land lordsHDFC account which was not in the HDFC bank branch where i wanted to deposit. i was told that i would be charged 100 rs extra for depositing money to the HDFC account. I dont know in which age these guys are living. I think they are on a road to self destruction
    Dear customer,

    Just a reminder that we still haven't heard from you. We request you to write to talktous@hdfcbank.com with your wife’s account number, the details of the branch where you hold your account, your new address, contact details and the reference id TTU00113707102010. A bank representative will check about the delay and ensure the details are updated.

    Regards, Customer Assistance, HDFC Bank

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