Dear Sir,

this is to inform you that I've a salary A/c in ICICI Bank , at the time of opening this salary A/c they've issued a credit card as a life time free card. They started deducting some amount of money without any intimation as yearly charges of the credit card. Though I've not used that card , Card No.4477 4604 2954 7005 but one fine morning my account has been locked by ICICI Bank, when I asked them about this matter they told that the amount of Rs.24000 will be debited from my A/c within seven days. And they've withdrawn the amount from my A/c after seven days.

I've communicated with ICICI Bank for the clarification but they won't replied, ICICI bank can't show any kind of usage against this credit card, almost its 1year that they've withdrawn the money from my account. This kind of theft is not expected from such a an organisation like ICICI Bank, they are operating my personal A/c ????? it's a criminal offence in a civilised country.

The kind of monetary harrassment I've faced is literally unbelievable, its a kind of mental torture. I would like to claim an amount of Rs. 200000 from ICICI Bank for such kind of financial and mental harrasment.
Hope the matter will be taken seriously from your side. Do the needful as earliest.

thanking you

Biswajit Nandy
Contact No. 9748742536







---------- Forwarded message ----------
From: jit nandy <jitonlyn@gmail.com>
Date: Thu, Sep 10, 2009 at 10:50 PM
Subject: Re: 'ICICICARE=035-486-103' Credit Card / Existing Customer / Complaint / jitonlyn@gmail.com
To: ICICI Bank Customer Care <customer.care@icicibank.com>


dear Mr Shiva Shankar,

the amount of Rs 23673.01 had already been debited from my account on 8th sept09.Same thing had happened earlier also. Inspite of reminders in mail and via phone the fact is bank is taking too much time for a single point clarification regarding debit of my money from salary account without any single transaction from the credit card account.The matter becomes very serious now and i hope this is the last and final time taken by the icici bank to make my entire money credited.
thanking you,

sincerely yours,
Biswajit Nandy.


On Thu, Sep 10, 2009 at 1:08 PM, ICICI Bank Customer Care <customer.care@icicibank.com> wrote:

Dear Mr. Nandy,

We have forwarded the details to the concerned department for the amount credited to the card account. We will update the status with in 4 days.

Looking forward for your co-operation.

Sincerely,
M Shiva Shanker
Customer Service Officer
ICICI Bank Limited

Dear Biswajit,

We are sorry for the inconvenience caused to you. We have made a note of your cell number and will be getting in touch with you soon in order to address your concern.

Regards,
ICICI Bank Customer Service Team.

Originally Posted by Biswajit

Dear Sir,

this is to inform you that I've a salary A/c in ICICI Bank , at the time of opening this salary A/c they've issued a credit card as a life time free card. They started deducting some amount of money without any intimation as yearly charges of the credit card. Though I've not used that card , Card No.4477 4604 2954 7005 but one fine morning my account has been locked by ICICI Bank, when I asked them about this matter they told that the amount of Rs.24000 will be debited from my A/c within seven days. And they've withdrawn the amount from my A/c after seven days.

I've communicated with ICICI Bank for the clarification but they won't replied, ICICI bank can't show any kind of usage against this credit card, almost its 1year that they've withdrawn the money from my account. This kind of theft is not expected from such a an organisation like ICICI Bank, they are operating my personal A/c ????? it's a criminal offence in a civilised country.

The kind of monetary harrassment I've faced is literally unbelievable, its a kind of mental torture. I would like to claim an amount of Rs. 200000 from ICICI Bank for such kind of financial and mental harrasment.
Hope the matter will be taken seriously from your side. Do the needful as earliest.

thanking you

Biswajit Nandy
Contact No. 9748742536







---------- Forwarded message ----------
From: jit nandy <jitonlyn@gmail.com>
Date: Thu, Sep 10, 2009 at 10:50 PM
Subject: Re: 'ICICICARE=035-486-103' Credit Card / Existing Customer / Complaint / jitonlyn@gmail.com
To: ICICI Bank Customer Care <customer.care@icicibank.com>


dear Mr Shiva Shankar,

the amount of Rs 23673.01 had already been debited from my account on 8th sept09.Same thing had happened earlier also. Inspite of reminders in mail and via phone the fact is bank is taking too much time for a single point clarification regarding debit of my money from salary account without any single transaction from the credit card account.The matter becomes very serious now and i hope this is the last and final time taken by the icici bank to make my entire money credited.
thanking you,

sincerely yours,
Biswajit Nandy.


On Thu, Sep 10, 2009 at 1:08 PM, ICICI Bank Customer Care <customer.care@icicibank.com> wrote:

Dear Mr. Nandy,

We have forwarded the details to the concerned department for the amount credited to the card account. We will update the status with in 4 days.

Looking forward for your co-operation.

Sincerely,
M Shiva Shanker
Customer Service Officer
ICICI Bank Limited

Dear Sir/Ma ‘am

It is to bring to your notice that I Shailly Manchanda is an A/c (A/c no: 232104000025939) holder in IDBI bank.
On 8th Oct 2010 I chose the withdraw option entering Rs 10000 from ICICI’s ATM but maybe because of some problem with the ATM the screen went blank during the transaction due to which I had to cancel it. ICICI bank dispatched the money for the cancelled transaction which I never received. My second transaction was successful and I only received Rs 10000 and for no reason I had to suffer a loss of Rs 10000.
A no. of complaints have been filed against ICICI through IDBI bank but all in vein as initially they sent unsatisfactory mails telling that the money has been processed. Being unsatisfied with the replies the complaints were filed again to which they finally sent a JR copy which says that both the transactions were successful. Why on earth should I bear a loss which I am not meant for. I want ICICI bank to crosscheck their ATM transactions on 8th Oct 2010.
I hope you will take this matter seriously and sort it out as soon as possible at .
A quick action is anticipated.

Yours sincerely
Shailly Manchanda
09897538938