Dear Team
Sub: - EMI Debit and Bank Charges of Fullerton India 2 wheeler loan - Regd
Customer Id : 1973466
Loan Account No : 013220200004450
Every month on 5th the EMI for Rs.1948/- will be debited, as 5th December was sunday I have deposited the amount in Kotak Mahindra bank at 9.00am on 06/12/2010 and I can see that the emi was debited from my account on 6th December itself however on 8th december I can see that the EMI is returned and bank has charged my Rs.220/- as cheque return charges.
However I made the call to fullerton company and informed the same Mr.Funny Mob No - 9959223082 on 13th December 2010 said that Fullerton India has not received this month EMI and requested me to pay the same thru cash at Dilsukhnagar - Musrambagh branch.
I made the cash payment on dated 14/12/2010 vide Receipt Number - 3958892 for Rs.1948 to Mr. Murali Employee Id - 130578 Branch Code - 0108
However the amount for Rs.1948 has debited again from my Kotak Bank on dated 16/12/2010 because of Fullerton India error there was one more ICICI Cheque bounce on my kotak bank a/c bounced due to insufficient funds Mr.Funny has informed that the amount will not debited again when i made the cash payment at the branch...
When I made the call again to Mr.funny he is very rash and saying that he did not informed me to make the cash payment also said he never informed the ECS will be debited again and hang the call.
How I am I getting my EMI back along with the cheque bounce charges for Rs.440/-.
Thanks & Regards
S Swapna




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