Dear Sir,
i am Manoj Kumar i am working Meenakshi Associates Pvt.Ltd. address is B-8,Site-C,Ind.Area Surajpur Greater Noida.
we have your organization for Salary Accounts for all employees so that my complain is every HDFC Branch do not accept Cash i am deposit some cash of my salary account in noida branch but not deposit cash of noida branch he told me you have to deposit your Dadri Branch thats why i am say what about processor of other branch se cash deposite karne ka.

Regards,
MANOJ KUMAR
(HRM)
Meenakshi Associates Pvt.Ltd.

Originally Posted by Unregistered

Dear Sir,
i am Manoj Kumar i am working Meenakshi Associates Pvt.Ltd. address is B-8,Site-C,Ind.Area Surajpur Greater Noida.
we have your organization for Salary Accounts for all employees so that my complain is every HDFC Branch do not accept Cash i am deposit some cash of my salary account in noida branch but not deposit cash of noida branch he told me you have to deposit your Dadri Branch thats why i am say what about processor of other branch se cash deposite karne ka.

Regards,
MANOJ KUMAR
(HRM)
Meenakshi Associates Pvt.Ltd.

Dear Mr Kumar,

We reassure you that as a Bank, we do not stop any customer from transacting at any branch. We deeply regret the inconvenience caused to you.

We request you not to allow this experience to dilute your perception of the bank. Please note you can also use any HDFC ATM to deposit cash into your account by filling out the cash deposit envelopes available at the ATM.

Regards, Customer Assistance, HDFC Bank

I went to the HDFC bank branch in Prince Anwar Shah Road (Kolkata) to deposit an amount of cas below 40,000 rs to my friend salary account in Bangalore (HDFC Bank). The cashier on a very rude manner and very aggressive and somewhat abusive have denied to receive the payment stating that those was the HDFC bank rules. Been my self a foreign with PO card and been leaving in India from 7 yrs i do use banks often (both indian and foreign banks) but this is the first time i found my self in such of horrifying situation. I have requested the bank cashier to give me a written copy of the bank rules but she refused the same telling me to get out of the bank and not to waste her time.....
I would like to have a clear explanation on the same as i am seriously thinking to suit a case against the bank and the individual as well...

My father wanted to deposit cash in my salary account number: 04851140236125 (Udyog vihar branch,gurgaon) at HDFC bulandshahr branch,but he was refused and told that cash deposit is not possible and he can only either transfer money thru netbanking or by depositing cheque.

My question is that if I wanted to receive money for some emergency,the bank is not helping me and instead making the situation worse for me. My father is very aged and not net savvy so he cannot do the online transfer and if he deposit a cheque, in that case it will be a outstation cheque which will be credited in at least 10 working days.......it is very disappointing that even today, a basic thing for a bank like cash deposit is denied to the customer and then please answer that what is the use of your core banking and what happened to computerisation. Even a small local bank allows cash deposits so why cant HDFC do the same.

To make the condition even worse, even if they allow a third party cash deposit , they will going to charge INR 110.30 for it which is again ridiculous....As i told my father is very aged and cannot travel all the way to delhi just for handing me the money, i am stuck in a mess......

I am going to the RBI for this kind of behaviour from HDFC bank.....no other bank have this kind of policies and by this attitude, i am being forced to shut down my account with them.

Originally Posted by arsalan_amaan

My father wanted to deposit cash in my salary account number: 04851140236125 (Udyog vihar branch,gurgaon) at HDFC bulandshahr branch,but he was refused and told that cash deposit is not possible and he can only either transfer money thru netbanking or by depositing cheque.

My question is that if I wanted to receive money for some emergency,the bank is not helping me and instead making the situation worse for me. My father is very aged and not net savvy so he cannot do the online transfer and if he deposit a cheque, in that case it will be a outstation cheque which will be credited in at least 10 working days.......it is very disappointing that even today, a basic thing for a bank like cash deposit is denied to the customer and then please answer that what is the use of your core banking and what happened to computerisation. Even a small local bank allows cash deposits so why cant HDFC do the same.

To make the condition even worse, even if they allow a third party cash deposit , they will going to charge INR 110.30 for it which is again ridiculous....As i told my father is very aged and cannot travel all the way to delhi just for handing me the money, i am stuck in a mess......

I am going to the RBI for this kind of behaviour from HDFC bank.....no other bank have this kind of policies and by this attitude, i am being forced to shut down my account with them.

Dear customer,

We would like to stress that your concerns are important to us. We are currently investigating your complaint and will respond with an update on your registered email id with reference id TTU000306304052011. Should you have further concerns or queries, we request you to coordinate with us directly over email, as posting sensitive information such as your account number on a public forum may lead to your account security being compromised.

Regards, Customer Assistance, HDFC Bank

Hi,

I wanted to submit cash deposit in my HDFC account but was denied on the basis that Cash transfer is not allowed in Salary account. My salary account number is 05721140082704. I was doing this transaction at Sector 49 Badshahpur branch, Gurgaon.
My question is that if I wanted to receive money for some emergency,the bank is not helping me and instead making the situation worse for me. The kind of service HDFC is providing is very strange for me. I mean HDFC is bank where you can deposit cash but denied.

I do have other bank accounts and never faced such problem, but only in HDFC i came across this strange problem. Sorry to say i don't have other alternative than complaining to RBI and shutting down my HDFC account or make use of HDFC to the minimum. I will not recommend HDFC to any of my friends.

Thanks,
Dheeraj

Originally Posted by dhiry2k

Hi,

I wanted to submit cash deposit in my HDFC account but was denied on the basis that Cash transfer is not allowed in Salary account. My salary account number is 05721140082704. I was doing this transaction at Sector 49 Badshahpur branch, Gurgaon.
My question is that if I wanted to receive money for some emergency,the bank is not helping me and instead making the situation worse for me. The kind of service HDFC is providing is very strange for me. I mean HDFC is bank where you can deposit cash but denied.

I do have other bank accounts and never faced such problem, but only in HDFC i came across this strange problem. Sorry to say i don't have other alternative than complaining to RBI and shutting down my HDFC account or make use of HDFC to the minimum. I will not recommend HDFC to any of my friends.

Thanks,
Dheeraj

Dear customer,

We would like to stress that your concerns are important to us and we would like to look into the matter. We have responded to your post on your registered email address on May 13, 2011 with reference ID TTU00162813052011. We also request you not to post sensitive information such as your account number on a public forum such as this, as it may lead to your account security being compromised. For any further clarifications, kindly write back to us using the reference number.

Regards, Customer Assistance, HDFC Bank