Dear Officer Consumer Forum,

First I would like to Introduce myself, My name is Anil Sharma, working in Pune A Engineering Company of Poona Walla Group of Company named “EL-O-MATIC India Pvt. Ltd. St. Patricks Town Hadapsar Industrial area Pune.
My salary A/C is in ICICI, Fatima Branch Pune, and it is hiked by some one on 02/7/2010 amount is 92,000.00 Rs. I have complained in bank Customer Care on 03/7/2010 and also complained in office of Commissioner Cyber Crime Cell Pune, it over 1-1/2 month, bank was promised me up to 3rd August, but still I have no confirmation from any side neither from Bank nor Police. When I asks they just says “Enquiry Chal Rahi Hai Complete Ho Jayegi to Batayenge”
Hence Kindly do me a favor to take necessary action on this regards so that I got my money, because I have only the source of income my salary, it has totally gone, so you can understand how I am managing because I am here alone & my family in Baroda both are rental, children are studying one in 10th & second in 9th with CBSE school.

Thanks & Regards
Anil Sharma
9545894227

Hi Anil,

We are sorry to hear about your problem. We have made a note of your contact number and will get in touch with you at the earliest to resolve the issue.

Regards,
ICICI Bank Customer Service Team.

Originally Posted by Anil Sharma

Dear Officer Consumer Forum,

First I would like to Introduce myself, My name is Anil Sharma, working in Pune A Engineering Company of Poona Walla Group of Company named “EL-O-MATIC India Pvt. Ltd. St. Patricks Town Hadapsar Industrial area Pune.
My salary A/C is in ICICI, Fatima Branch Pune, and it is hiked by some one on 02/7/2010 amount is 92,000.00 Rs. I have complained in bank Customer Care on 03/7/2010 and also complained in office of Commissioner Cyber Crime Cell Pune, it over 1-1/2 month, bank was promised me up to 3rd August, but still I have no confirmation from any side neither from Bank nor Police. When I asks they just says “Enquiry Chal Rahi Hai Complete Ho Jayegi to Batayenge”
Hence Kindly do me a favor to take necessary action on this regards so that I got my money, because I have only the source of income my salary, it has totally gone, so you can understand how I am managing because I am here alone & my family in Baroda both are rental, children are studying one in 10th & second in 9th with CBSE school.

Thanks & Regards
Anil Sharma
9545894227

Originally Posted by ICICIBankCare

Hi Anil,

We are sorry to hear about your problem. We have made a note of your contact number and will get in touch with you at the earliest to resolve the issue.

Regards,
ICICI Bank Customer Service Team.

Dear,

After lot of my personal attantion with Bank officers & my management, I got 67,000.00 on 20th august, till than, there is no further development of balance amount, please do the needful asap.

Regards
Anil Sharma

Originally Posted by Anil Sharma

Dear,

After lot of my personal attantion with Bank officers & my management, I got 67,000.00 on 20th august, till than, there is no further development of balance amount, please do the needful asap.

Regards
Anil Sharma

Dear Officer
Consumer Forum,

with reference to above massage, bank is saying they are not responsible to refund my balance amount, because they are blamming to me to pass on my personal details regarding my a/c or debit card, first of no body will share personal a/c details to anyone, suppose my details have been leaked from my office or some where, I want to ask, during transaction bank system is asked debit card code nos those how can match without card and same is only in my pocket always, it can happen from bank only, hence kindly requested to order bank to provide my balance money (Rs,25000) also is big amount for me.

Thanks
Anil Sharma